Greggs

My friend and I were staying the evening at the Travelodge to attend a wedding for the evening. We decided to grab something to eat before we went out for the evening. We were undecided where to go between Gregg's and Burger King. Gregg's won as we both love the sausage rolls and coffee. But, we were utterly disappointed that the sausage rolls and presumably the other savoury items were stone cold!!!!As we were eating in we asked if we could have warm ones, only to be told they don't reheat there goods and the display cabinet is not a keep warm cabinet. If we had been told this or there had been a sign on the cabinet telling us the rolls would be cold we could have made the decision to go to Burger King for something hot. To the owners of Gregg's - Gregg's is not Gregg's if your savoury food is not HOT!!!!

Sat eating a dry bacon bap with the tiniest smear of ketchup. We stayed at the Travelodge over night and came here for breakfast. Greeted by the most unenthusiastic staff who visibly rolled their eyes at our request for a bacon and omelette baguette (which was on the menu) and a pain au chocolat from the cabinet. I asked whether a cheese and bacon wrap was a pastry or a tortilla wrap to be told they couldn't tell me and offered me the allergy menu. When I established it was indeed a pastry from the counter the lady serving pointed to the label at the bottom corner of the cabinet telling me it says there what it is. If I had noticed the label then I would not have asked. Patronising staff who clearly didn't want to be there or serve customers do not make for a good experience!

We just stopped at this Greggs and found it clean and welcoming with friendly staff and usual great value tasty bacon roll and coffee. Thank you for being there you great team!

As ever, tasty food at a good price served by a friendly team.

Unfortunately I had a poor experience at this Greggs, very out of the ordinary. I got served very quick which is always nice and the lady behind the counter was brilliant, very kind and polite. Unfortunately though the sausage roll and chicken bake that we ordered were stone cold, I’d already left the drive thru before realising this. Disappointing experience especially at 9am when they were not busy.

I've never been so happy working with greggs and my manager is amazing I work with some friendly staff who give me so much help and support.

Terrible service , the staff seemed half asleep . No hot food , even though it looks like a hot cabinet , never been to a greggs and the pasties, sausage rolls etc haven't been warm/hot.Asked for yum yum and was told in the slowest voice ever , 'we usually do , but no not today '.Requested refund for my cold pasty and there wasn't a problem . Went over to subway and had a HOT cheese and ham toastie

Avoid!!!! Only went in for a sausage bap and a coffee - how can you get that wrong?!? Customer service was lacking, the staff were bickering behind the counter and then I got served a sausage bap that disintegrated (and had the smallest dab of sauce on it). They are letting the Greggs team down at this location.

I visited this establishment with my wife and daughter on Friday 13 January 2023, in summary the experience wasn’t great.I firmly believe the staff need to be trained better, as one of the employees had a-bit of an attitude with me when I asked if my Greggs App had been successfully scanned. The girl in question was quite rude when challenged. However, this was quickly rectified by who I believe was her supervisor.Unfortunately I had to pay once again to enable the Greggs App to be scanned successfully, only to receive a full refund two days later.As a loyal customer at this establishment I hope the experience improves.

Been there for first and last time. On my way back from Cornwall Stopped for some sandwich tost with ham and cheese. 20minutes after started driving back home in kent, have to stopped and throw up couple of times. After that drove long way to Kent and next two days my stomach was in pain because of that. So all symptoms are definitively food poisoning. I would for everyone double think before you shop there again.