Truro Launderette

Very nice staff! I used the launderette while travelling around cornwall. I was able to wash and dry my clothes for £6/£7.

Very rude older lady running the place when I went in for a service wash, she tried to charge almost £50 to the young family in there with me, who then magically had their bill reduced to £39 when they demanded to see a paper bill, she refused to give details on how to speak to a manager just directed them to a website.BUT THE WORST I think they walked out having paid only £30 of their bill and the people at the laundry start calling ME wanting the details of this family. Bear in mind I have never met these people before, their staff threatened me with the POLICE if I didn't tell them what they wanted to know.I have received multiple phone calls harassing me about this dispute that has nothing to do with me until they finally accepted I can't/won't help them. 0/10 AWFUL customer service.

Truro Laundrette is the second best laundrette in the country. First best is the one in Albert Square.

Really didnt want to leave this post today but felt like i had to. Been using this launderette for the past 7 years and never had an issue before. They are normally very polite and professional until today. When one employer called D, after putting the stuff in the tumble dryer and being in there for about 5 minutes, stormed over to me and verbally attacted myself. Very unprofessional. All of this for using a tumvle dryer without her permission". Then sat there glaring at me while waiting for my washing to dry. She has lost touch with how to interact with the public and clearly past her best"

Such a lovely lady working there. Very kind and will help you at anytime.

Good service, usually quick and nice staff.

I found this launderette to be clean and tidy. The attendant was very pleasant and helpful. I personally would prefer to use the facilities during the week as I can imagine it would be very busy at the weekend.

I had an incredibly unpleasant experience at this laundromat. The elderly lady running the place was extremely rude and unhelpful. She refused to let me use a washing machine, claiming I would break it, even though we use it regularly. She then forcefully took my laundry and relocated it to another machine, all while starting a confrontation. Such behavior is unacceptable and made for a very stressful visit.

I took a 10.5tog kingsize duvet in for a wash as my new washing machine no longer fits this size. Fitted it in the smaller washer perfectly. Very helpful lady in the laundrette talked me through the different options. £4.95 much cheaper than a new duvet! Really great wash results in just over 30 minutes and a fantastic friendly service. I’ll be back again!

Ok on price but the powder draws were proper dirty