Thirsty Work

Awful organisation, they want to change the terms of a contract before the end as the terms on the contract now does not suit them or not cost effective.Months to get credit notes, then told that terms and conditions of ANY contract can be changed at ANY point by them posting a change of terms on there website without signing a new contract.Have emailed with no reponse and no call from a Director.AVOID AVOID

Absolute scam! Do not trust this company. Employee steam rolled my apprentice and ignored her when she said she wasn’t allowed to sign on my businesses behalf, he wrote her down as a supervisor which she isn’t, claimed there was no cancellation fee and upon further investigation the company would normally charge £250 for removal. We checked with other local shops and he did go in and ASKED but in our shop, where two young women were working he did not even bother asking, ignored my senior artist when she said the owner hadn’t authorised and we had to call the company for immediate removal and to complain about this employee ignoring my staff and unplugging our equipment from the wall in order to install this water dispenser I never authorised at all. To me it is really gross that other shops with men working were asked but my female staff wasn’t…it’s giving a light scent of misogyny and scam to me, not a fan. If anyone knows the man (Reuben?)that went around and did this please let them know women are indeed allowed agency and consent matters, not just for a water dispenser.

Fantastic business idea and great service from Andy Grew who delivered our water cooler today. He was friendly, polite and professional and very helpful. Would 100% recommend. Thanks so much! Hayley, Jo & Team

It has not been a good service. Very disappointed and when decided to terminate contract I was shocked on charges applied.Be aware when signing contract with them, it's 60 months and very expensive if you decided to termite earlier.Elena

Absolute Scumbag of a company putting in unsolicited water coolers and trying to charge you . Avoid and refuse entry to them if they come to your premises

We have had no problems with Thirsty Work, our water is always delivered on time and quick! great company to deal with.Mark (West Ham Fan) is a regular delivery man for us, always happy, friendly and goes the extra mile! 5*'s for Mark too! :)

Ruben is very friendly and polite, great customer service.

Couldn’t recommend highly enough, have lost count of the amount of short notice deliveries they have fulfilled and some as quick as only 2 hours from placing the order. Chelsea and Rachel in the customer service are amazing and Lee has resolved cooler issues with clear instruction over the phone and got us back up and running in minutes. Thanks Thirsty work.

Disappointing service, wouldn’t recommend for home account for a number of reasons.

Love the free trial, water dispensers are so good.