Yell

I'm not even sure where to start! Considering Yell are supposed to be a marketing agency, they are absolutely appaling at it. They haven't got a clue how to run Google Ads and I've wasted a lot of money which I have no chance of getting back at all. My return on my investment will be £0 and the longer it goes on for the more money I would waste.I requested my contract be cancelled on 8th September. Emails keep going back and forth but it still hasn't been done despite several promises and they then send me an invoice. I have told them that I won't be paying this as I'm not getting the service.The company is poorly run and no one seems to know what to do and they expect me to call them to sort things out.If you want help marketing your business you should avoid Yell like the plague, you would get more customers by standing in the street burning money.

U put 2 revews on yell about gq property and whr holdings ltd and yell take them.down cos the company complains what a load of rubbish

Generally very happy with the adverts i have with Yell and feel they do their job at a reasonable price so would recommend. Free Website is limited as expected but very good and does what it needs to.Only downsides are that they keep contacting you on a regular basis saying they want to help you update your ad" when in truth they just want to upgrade or sell you more

Absolutely dreadful.I've been experiencing major issues for months and months and still not rectified.I constantly have to chase with emails, phone calls, and messages to get any response.I've been with them over 10 years so loyalty obviously means nothing to them.However they are happy to keep taking my money every month.Do not use this company !

The worst company ever never gets nothing with these people they sell you a product that doesn't work at all they only want your money they call you and promise this and that but is all a bunch of lies their services never work and after you cannot close the contract with them they pressure you to accept the terms and conditions and after that no one can helps you and you have to pay for nothing avoid those thieves

Ok you've asked for my experience of Yell. Always asking my customers where they've seen my company advert it's never with Yell, well maybe 1 in 30. It's usually with Google. Before you say you promote me on Google too, I promote myself on Google and had the same hit rate before advertising with Yell, so there's little difference. I'll leave when I get round to it. Been with you over 10 years i think.

Don’t let them build you a website you’ll pay over the odds and they don’t deliver like the promise they make. I paid around £2,500 for mine. Check it out. It’s shocking and very standard. You’ll have the hard sell from a sales rep and it’s a nightmare getting updates done and when you do it’s by staff that don’t really have much of a clue what they are doing. Yell listings are ok, it is what it is. Just keep away from the website sales team.

We are utterly disappointed with the services provided by Yell. After investing a significant amount of money and placing our trust in their expertise, we can confidently say that it was a complete waste. Not only did they fail to deliver any satisfactory results, but their overall performance was abysmal.From the beginning, we had high hopes for this marketing agency, believing they would enhance our business's online presence and drive substantial growth. However, as time went on, it became painfully evident that they were unable to deliver satisfactory results. Their lackluster strategies and inept execution were baffling, leaving us questioning their competence in the field.In our engagement, communication was a challenge, as we never heard back from the person who set up our advertising in Smart Performance, and we had to contact them to make changes to our ad in order to receive results.As we are unable to afford these services any longer, we had requested them multiple times to cease providing them; however, we were forced to make payment and clear the debt, or they would report us to a debt collection agency. Previously, we stated that we were prepared to pay all of our dues and make a payment towards all their fees, but we needed satisfactory results from them in order to be able to pay them.Considering the exorbitant amount of money we invested in their services, the lack of results and their overall incompetence is unforgivable. We regret ever choosing Yell and would strongly advise anyone considering their services to think twice. Save yourself the frustration, disappointment, and financial loss by exploring other, more competent alternatives.To sum it up, our experience with YELL Marketing Agency (Smart Performance) was a complete disaster. Their inability to provide satisfactory results in terms of sales and poor communication in terms of making our advertisement run properly make them a marketing agency that should be avoided at all costs. Avoid this underperforming and overpromising agency by not making the same mistake we did.They might make commitments of delivering 1000 website visitors through their smart performance

My advice is don't use Yell. They can offer a relatively low monthly payment plan which looks appealing, but you are tied in for the year and paying them the total amount whether they deliver or not. In my case one confirmed lead in 12 months. When you undoubtedly leave you won't own your website either.Get someone to build you a website you OWN and will guarantee a return on investment to some level. All Yell care about is collecting that invoice each month and signing up the next victim.

Have used yell for many many years.Service is hit and miss. The policy of renewing advertising each year without any contact with you is unacceptable. How many of us spend hundreds of pounds without having spoken to anyone is poor.Some months I get no calls other times I get plenty.Their messaging service is rubbish.