Cafe HQ Newton Aycliffe
62 Reviews
- Friday8:30 AM–3 PM
- Saturday8:30 AM–3 PM
- Sunday8:30 AM–3 PM
- Monday8:30 AM–3 PM
- Tuesday8:30 AM–3 PM
- Wednesday8:30 AM–3 PM
- Thursday8:30 AM–8 PM
About the Business
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Contacts
Website
Call Us
+441325808055
1, Beveridge Way, Newton Aycliffe DL5 4DZ
Hours
- Friday8:30 AM–3 PM
- Saturday8:30 AM–3 PM
- Sunday8:30 AM–3 PM
- Monday8:30 AM–3 PM
- Tuesday8:30 AM–3 PM
- Wednesday8:30 AM–3 PM
- Thursday8:30 AM–8 PM
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wheelchair-accessible car park
- Wheelchair-accessible seating
- Dine-in
- Takeaway
- Coffee
- Healthy options
- Breakfast
- Dinner
- Dessert
- Seating
- Toilets
- Cosy
- Groups
- Accepts reservations
- Good for kids
- High chairs
- Kids' menu
- Lunch
- Casual
- Great tea selection
- Brunch
- Outdoor seating
- Small plates
Recommended Reviews
Steven Lawrence
14.03.2024
Cafe HQ Newton Aycliffe
We had a delicious buffet from your company today ( Neville Parade Art Group), and all the food was top-notch food, we will use your company again for any of our functionsThank you once againSteven LawrenceChair
David Clark
01.03.2024
Cafe HQ Newton Aycliffe
Excellent breakfast with a good chunk of black pudding (which wasn't cremated) and served reasonably quickly. There's plenty of space between the tables, so you're not rubbing shoulders with others. Their menu is comprehensive and should suit most peoples tastes. Recommended.
Ishra Khan
19.02.2024
Cafe HQ Newton Aycliffe
1 star due Not enough staff. No salt peppers sugars or sauces not even napkins. One person serving at till and same person doing drinks and serving.. Had to ask many times for sugar and sauces. 20mins waiting in que to be served some customers left. Cutlery was dirty. Forgot some items in breakfast had to wait 10mins before it arrived, by then food is cold. Messy tables left. Overall i wont go again. As not organised an no staffing. Had to get up more and ask for items even though remind them many times but still had none on shelf and had to get from back. And no napkins at all.
Craig Chambers
10.02.2024
Cafe HQ Newton Aycliffe
Overpriced and poor quality, £1.80 for a can, Yes CAN of coke, plus £8.95 for a pitiful sized breakfast. Save your money and go over the road to Greggs.
Claire Elliott
30.01.2024
Cafe HQ Newton Aycliffe
The best coffee I have had, Costa has nothing on this place.The breakfast was out of this world and the eggs were perfectly cooked to dippy perfection.Shout out to the staff as well, they are happy and welcoming and very attentive.
Jade Lowrie
23.12.2023
Cafe HQ Newton Aycliffe
Food was terrible, had the Christmas carvery was more like a child’s Sunday lunch to say the least, every thing was more or less frozen, then a member of staff literally picked a piece of stuffing from the newly microwave from the back that was brought out and brought it over and put it on my dinner, even the Brussels had been microwaved. Ordered 2 mochas which were literally like drinking black coffee.Staff all over the place not one had a clue what they were doing, talking amongst themselves about a car being broken into but it’ll all be on camera so the whole cafe could here it, staff with family member in helping behind the counter. No order with serving customers, untidy in appearance, younger staff looked like they were fed up and didn’t want to be there and lacked customer service.Bought mince and dumplings to take out, not even eatable dumpling was like wet pastry not even the dog would eat it. Even that was a child portion for the £9.95 price!!Very over priced for what you get and has really gone down hill to what it used to be like. Staff and food really need sorting out but will definitely not be going back or ordering again
Chantelle Robinson
22.12.2023
Cafe HQ Newton Aycliffe
Well, spent £30 on food from here partly on a burger munch box for it to come absolutely stone cold out the fridge with cold melted cheese and salad (which I don’t know how they’re getting away with precooking burgers and making it up with salad and cold melted cheese on for it meant to be “reheated” before leaving the cafe) the food was stale. Rang up to complain the woman was fine on the phone, attentive, apologetic and reassuring, for us then to ring back up due to realising we had missing items from our munchy box (onion rings and sweet chilli sauce) the guy didn’t seem interested, although he did apologise and said a “fresh” one will be made up but they had a buffet to organise and get out so not sure how long it would take as they’re busy and to just request a refund from just eat. Wasn’t happy with this customer service. The delivery driver arrived with an attitude wouldn’t hand the “fresh” food over until the other food was handed back (this wasn’t edible and was put in our waste bin) due to this he walked away and said we can’t have the food… so had to then go into the waste bin to give him the other food back to prove a point although the cafe staff didn’t state the food needed to be returned to the cafe upon delivering new one. Even then the “fresh” food was still cold and stale. Wont be ordering from here again, and ill be certainly making sure others are aware of how badly run the cafe is with shocking customer service. It isn’t even worth the 1 star I’ve given.
wendy greene
21.12.2023
Cafe HQ Newton Aycliffe
Food was amazing, Sunday roast delivered to my front door.Hot, big portion, very tasty & good price. Great service, I was given help on the phone to order because I’m a dinosaur & couldn’t figure it out online but now I am a pro!!! Really enjoyed my dinner. Will definitely be recommending & ordering again. Many thanks x
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Map
1, Beveridge Way, Newton Aycliffe DL5 4DZ
Cafe HQ Newton Aycliffe