Gigabit Networks

If anything the only difficult thing I found was trying to find Gigabit Networks google profile and make sure it was them to post this review - jokes aside.I don’t think they’re given the credit they deserve and I believe users are confusing Gigabit Networks with Giganet.The service has been faultless, from reviewing their website, to calling their office to see if they’re a genuine outfit, to ordering, city fibre coming out installing the fibre line to the exact spot I wanted it, to the router being shipped out the very next day. Everything was done exactly when promised.Considering that city fibre and their ISP partners may not have been around for that long compared to the likes of BT/Virgin, Gigabit Networks (not to be confused with Giganet) really surpassed expectations.I was on the fence about going for fibre having been with Virgin for 6+ years and had a very reliable service. But the sheer cost hikes just didn’t make it value for money anymore.I read so many negative reviews from other isp providers under the city fibre network and the only highly rated “midlands isp provider of the year” with mostly positive reviews and the only one that offered the cheapest package was Gigabit Networks £29.99 pm for 900mbps up and download. Everyone else £5-£20 more expensive per month.On the fence I called their offices to see if they were a genuine set up, I spoke to such a nice chap in the midlands who really went out of his way to answer all my queries, I was sold from that moment. Gigabit if you’re reading this please give him the recognition he deserves. Ordered my bundle, set the date. Got the confirmation, had to delay my install on the website with a few clicks because Virgin wanted a 30 day notice despite my contact finishing on a certain date.Came to my install date, city fibres army came out and did everything I wanted them to do, from drilling behind my skirting board that I had prepped, to installing their module box behind the tv stand, it was honestly brilliant, the chap who did it with his team was really good with his comms.Gigabit networks wifi6 mesh Router came the next day and it was plug and play. No config required.My up and download seem to be capped around 300-400mbps but I’m sure a phone call will sort that relatively quickly.Extremely happy great work all round