Saneline

Christina helped my friend Jones to do away with himsmelf , she turned all support workers against him , because of a difference of opinion which she shouldn't have been engaging with in the first place. They operate on outdated Microsfot systems which reveal callers details so that they can stigmitise their deserpate client base even further. They must be brought to justice perhaps they can hear their own generic message feed back to them at 100 votls PM. A team of software engineers should look into re adressing the operation of such unsupportive systems.

I enjoyed volunteering for this charity as a helpline volunteer in 2015/16 but recent comments in the Daily Mail from their CEO suggeting people shouldn't play the victim" is unforgiveable and shows out out of touch Marjorie Wallace is."

Persevere you will eventually get through. I re-dialled on both my home phone and mobile at the same time. Really lovely lady calmed me down when I was at my lowest point. Thank you.

I didn't manage to get through but I called a longtine ago & they were lovely

I have been using the phone line throughout the pandemic, because I have had very little mental health support elsewhere. I have found the people I have spoken to, caring, non judgemental and empathic and would highly recommend this service to anyone in need of someone to talk to.

Very positive and helpful, the counsellor makes you feel that your call is important and you will get support with your anxiety.

Patronising and robotic. Untrustworthy and no empathy. Middle class and entitled want people to fit a script to go with their own. Accused me of being someone called Mr Jones then said we are not taking calls from you. Apparently I couldn't be given the courtsey of a discussion. They labelled me as this bloke Jones and just repeated some random accusations. My mental health was at boiling point and I was feeling very low they didn't seem to care. They don't seem to have any training or real training for the area they purport to be dealing with. Wouldn't even permit me to have details to make a complaint. seem to push tickets to the here after.

We need all the politicians and their policing supporters locked up jails for a month. We need help not a hindrance like Sameline. Who have no idea about empathy profesional conduct or human kindness . Just their own position . The cost of living is a joke the Christina virus is endemic my friend off’d themselves because . They carry on. They think that people should not know . I disagree . I think people should not what establishment they enter . Somewhere they can’t be vulnerable. To a free extent . No guarantee no service . If businesses like this had to deal with the public directly and not be secured by people like Starmer anytime they do something wrong , things would improve the virus would be dealt with and the mental ill treated with respect for at attempting to keep decent .

Very kind and caring helpline

My best friend, who has been struggling for a long time, contacted Saneline on two separate occasions. She told me that on both occasions, the lady and man who dealt with her were very kind, understanding and empathetic. She told me that they 'got' her, understanding her and helping and responding in ways which she had yet to find in her current GP and counsellors, and some other helpline services. After detailing these conversations to me, and knowing her past history of struggling to try to find people who were able to truly care and actually help her, I have to agree.My friend has asked me to post this review on her behalf, which I am more than happy to do. Thank you Saneline for everything you do, and for being there, on behalf of us both.