We have been ordering from Jumbo House for over 30 years. It was our favourite chinese takeaway. I am sorry to say we have moved on. What made our chosen meal for us was the sweet and sour sance and the chips. These have been changed to the generic, all takeaways have the same, usual fodder. We also loved a chow mein, however, we were never sure what we were going to get. Will it be the same wonderful offering or some second rate disappointment. Sorry Jumbo House but we loved your tried and tested meals and would love for you to revert back to your previous items. This is what set you apart from the rest.

Great chinese takeaway. Has the best chow mein in Stoke. Highly recommend.

Ordered through just eat 18.50pm stated pay on delivery.21.50 called due to the time to be told it was for collection.I asked to collect I was told they would make fresh and deliver.Still waiting at 22.36 lolCooked noodles at home

Been going here years, but the last two times the rice has tasted like rubber. I don't know if it's changed hands or the recipe. Hence four stars only.

They missed off a box of chicken balls, fried rice, chips and curry sauce. Rang up to ask for it to be redelivered, and met with absolute hostility down the phone. Refused to send it, said there to busy, there's nothing they can do. Absolutely shocking service, spent 25 quid, and 1 person is now without food. Just done a 14 hour shift, over the limit to go and pick it up myself. Its only a couple miles down the road, you could of easily just sent it with the next delivery driver. Actually shocked at how bad the chef/owner was screaming and shouting to the poor lad who answered the phone. With what little food we had, it was mediocre at best. Never in my life have I experienced such disregard to a paying customer who's order they messed up and made zero attempt to rectify their mistake. So now we have had to order from somewhere else. I wouldn't recommend using jumbo house. Average food, the worst service I've encountered from any establishment. And Ive worked in hospitality for 15 years. Abysmal.

We have chicken balls, chips fried rice & curry 1 tray special at least once a week always comes fast, red-hot & nice delivery lady, would definitely recommend

I ordered bbq spare ribs with egg fried rice. The rice was absolutely freezing cold and the ribs where in a sweet and sour sauce. So 11.30 down the drain I used to love the bbq sauce it was the best and only reason I went back but now that's gone I'm also gone as a customer.

What can i say!! Lemon chicken a poor attempt cheap iceland chicken steaks cut up in a what was not a lemon sauce!!! Special curry bog standard curry sauce spam ham!! Frozen chicken, prawns if you can call them that not much of peppers and beansprouts, tinned mushrooms tell me im wrong! Poor sub standard sorry to be blunt but it the worst i have had in a long timeNever fancy a change!!! Always stay with the solid chinese takeaway never again.

My food was very bland not much taste or flavour the service I received was good by the staff member on the front not much of an atmosphere

Been going jumbo for 30 years. Last night 11/3/23. Ordered mix grill I threw it all in bin as it was absolutely disgusting. Worst one I've ever had. The food now is awful. I definitely wouldn't recommend anyone going jumbo to buy meal of any sort as you will be very disappointed. Personally I think it shut down or get a professional Shef in there instead of a amateur who can cook properly. Never going again unless it drastically improves. And the hygiene ratings is only 3.5. Dirty jumbo.