CP Multi Trade

I phoned to book in and didn’t get an answer. Then eventually they picked up and I was sworn at and told to stop calling constantly. Very rude. Don’t give these people the business. Need to work on your customer service. Avoid. If I could give 0 stars I would.P.S. in regards to your response Im from birmingham, why does that matter? I have a property in st Ives, and it’s Birmingham if that’s what you meant, clearly you can’t spell, and if you are struggling to spell I wouldn’t even trust you with my house keys let alone a vacuum.

We had a really positive experience with CP MultiTrade. We had a selection of household jobs that we needed help with and CP MultiTrade came out and did them quickly and efficiently. They were very responsive and hard working and the attention to detail carried out in the work really shows. Great communication meant we always knew what was happening and they always arrived when they said they would. We are already lining up our next project with them.

The story starts with the house, which was beautiful and in pristine condition. The stay was very nice and on the day we left, I realized, after an hour and a half drive away that I had forgotten my AirPods in the house after charging them. In panic we texted and called the housing agency, who than contacted the cleaners. They had found my AirPods and take great care of them. They offered to mail them or have us pick them up. As it was more convenient we came to pick them up. The housing company had sent us an address but we weren’t sure how to contact the cleaning company and as soon as we arrived there was a person out to greet me. The problem was since the housing company had not contacted them that we were coming they were not prepared and had taken the AirPods to another place so they could bring them to us, but this was quickly solved with a phone number and call which lead up to the meeting with the AirPod savior who was very nice.

Great customer service (thanks Pam!) and good value

Pamela & Craig took on a big job with a quick turnaround for us at short notice, to make sure that a property was ready for a vulnerable family to move in. Communication was great, they worked through the night to get the house turned around and when we had a few questions they were quick to respond and came back to make sure the job was completed to a high standard. Definitely recommend.

The service I got was excellent from the speed of the quote to arranging a day to do the deep clean. The clean itself was of a high quality. I didn’t think my oven could look that clean again. The quote was based on answering questions. When they actually saw my property they gave me a reduction on the price as it didn’t need as much work as they first thought. That was very honest of them as we had already agreed the price. They were very friendly and professional and I wouldn’t think twice about using them again in the future.

House left cleaner than I've seen it in a long time. Very thorough and hard working. Great work!

Pam and Craig are always very responsive and work to accommodate any job they can. Very professional and friendly, couldn’t recommend anyone better!

CP MULTI Trade deep cleaned my property and it’s cleaner than when I first moved in. I’m so happy with the results five star service!!!