Regent Street Dental Practice

couldnt recommend then enough, all so lovely make you feel so comfortable, promised to get me soon as had cancellation got me in same day

Called to see if I could register. The lady who first answered the phone gets all three stars - lovely reception! The lady who took up the call after transfer sounded totally disinterested in how she could help me, even though she had to ask, so I wasn't disappointed to find they're not taking on new patients.

Tried to make an appointment and was informed i had been de-registered due a missed appointment in 2018. The customer service was awful and the dentist himself was incredibly rude to me. Felt very let down. I would avoid this practice.

I signed up to this practice and got given an appointment which was suitable. I then rang the practice ahead of this in a considerable amount of pain and asked if this appointment could be brought forward to which I got given an appointment the Friday of that week (the week before my initial appointment) I turned up to this appointment to get told that they had made an error and put me down for the following week which was of no use to me as I needed to be seen. I had no apology no advice of any other way to get an emergency appointment and the receptionist was disgustingly rude and just stated that there is nothing I can do about it". As this was meant to be my first appointment with the practice I am not impressed in the slightest. I Do Not under any circumstances advise anyone to attend this practice. Absolutely disgusting 'customer service' if that is what you can call it."

Dr Rahnama and the team are simply the best" .. I've never been a fan of dentists but this man and his team are on another level.Cannot speak highly enough of how you will be looked after here

I cannot described how thankful I'm... thank you so much for your help.... I can smile again:)

Decent fast and welcoming costumer service , had my top wisdom out and it was a remarkably chilled experience. I've forgotten the name of my talented Dentist but hats off to the Gent. First door at the top of the stairs .

Such a great practice, with friendly staff and a patient focused attitude

Superb practice, best one I have been with. Had a new top denture fitted and two days later needed to go back for adjustment - saw me at short notice that day, and, the same today for a further slight adjustment, (rang up at 4 pm today and was seen at 4.30.) Very happy with the level of service received across the board.

Shocking - My daughter had been in agony all night. Phoned and explained this - got a totally disinterested receptionist - who had NO empathy for the fact that she was climbing the walls in pain and has been unable to see a dentist anywhere - This practice was recommended to me - a shame it is being let down by its monotone computer says 'no' receptionist.