BTO Solicitors LLP

I deal with lots of solicitors regularly and BTO have really impressed me. I got prompt replies from Dawn Robertson who gave easy to understand advice and was very quick to get things done for me.Strongly recommended.

I would like to express my sincere thanks to both Caroline Carr and Laura Donald of BTO Solicitors for their assistance with a complex and sensitive employment matter. Their work was comprehensive, empathetic and efficient. I would not hesitate to recommend them.

Dreadful professionalism. If you want to be misled and put under more stress than you are probably already under, then these are the people for you. Disgraceful complaint handling and zero consideration for clients concerns. AVOID!!!!!

Very unprofessional and disappointing.After being the family's solicitor of choice for decades I didn't even consider looking elsewhere when we needed help appointing an executor and dealing with a very simple will.How wrong could I be?It took them nearly 14 months, cost over £4000 and during the process my emails would often go unanswered for weeks on end and on two occasions I discovered the reason was that the person assigned to my case had left the company, and it wasn't until I repeatedly contacted them that someone new was in touch.It took a complaint to one of the senior partners to gee them into action, otherwise I'd probably still be waiting.At the time of writing this I still haven't received any form of final receipt from them, or even a simple acknowledgement that our business has been concluded.I won't be using them again.

Great solicitors totally honesty which is rare nowadays very professional. Always have their clients interests in mind. Alasdair and Laura are two top solicitors

Exceptionally helpful when we needed conveyancing services. Went above and beyond checking over all the paperwork and ensuring previous works were up to scratch before we concluded missives, and kept us thoroughly up to date through the whole process

Had a few issues regarding unknown fees on my credit report spoke to Karen McCulloch who sorted the matter in a very fair and professional manner. Cant thank her enough saved me a possible 6 years of difficulty from obtaining a new mortgage , car etc and all sorted via a few emails thanks again Karen

Top firm.Road transport case ,this firm was assigned to help by employers insurance company.Case dismissed before it even got to trial,due to efforts of Amy Anderson don't know the cost as insurance paid but Amy is the person you want on your side ,professional, and experienced.Kept me updated every step of the way which is important when your facing uncertainty.Top quality service by top of the line solicitors.

We have been dealing with Peter MacDonald and found him very professional. Would definitely recommend.

BTO have asked me to remove my original review which I have done.I will issue a more detailed notice in due course.