Securico CCTV

PLEASE STAY AWAY FROM THIS COMPANY. As a previous customer of Securico, I can only advise potential customers to avoid using Securico as much as possible. I purchased a CCTV system a few years ago. Initially the service was good and provided limited support when required. However outside of warranty they hold you to ransom and charge for everything possible. To a degree I do understand the need to charge, but not to the extent they do.More recently my system failed. When I spoke to them they advised they would not support me, as they no longer install QVIS. Despite my offer of paying (for callout and parts), they dropped me as a customer like a stone. After several years of loyalty I was somewhat dismayed.They advised that I must change the entire system, or they can’t help.Given this I took my custom elsewhere and have recently replaced the system. However on removing the old system considerable damage was noted under the cameras despite base rings being purchased/fitted. My installers assessment was that there was no need to cause this level of damage if fitted correctly. Some of the sloppiest workmanship I've seen.I have complained but to no avail, and just been fobbed off.Would strongly recommend finding a company that can provide a more personal level of service and not hold you to ransom. Please avoid Securico CCTV.ADDENDUM: Following Securicos response it is worth nothing that they do not know what the faulty part is, as they were never prepared to visit the site despite the offer of me paying their call out charges.In terms of the comment re the broken wood looks very fresh"

Jordan was very patient with a technophobe like me.He spent almost an hour setting up an alternative app and getting it to work properly on my phone.So far l'm very pleased with the CCTV and the very neat and professional way that it was installed on my property

Absolutely amazing service from the guys at Securico. From sales to installation it’s been a smooth process. Love our new system. Feel very secure and safe. Recommend to anyone wanting to install cctv

Friendly, super helpful and quick to come out to install. Worked cleanly and explained everything to me while taking me through the steps. Even got the new TV working to connect the cameras to. Very pleased with the cameras, great quality pictures/videos and all round vision of my property.

Very good experience. From the sales to installation they have been superb, professional and dedicated and also an excellent system.

Kyle was absolutely brilliant. He fixed my issue with expertise and he was a pleasure to talk to.I don't usually leave reviews but felt I should on this occasion as he was so great. Thank you Kyle!

Just upgraded our cctv to full color nightforce 8mp. Fantastic workmanship from the installation. Recommended great on your phone.

Poor poor poor had cctv installed and ever since had nothing but problems, I have lost count how many times I have sent emails explaining every problem but not once have they visited to rectify the issues. Don’t waste your money because the after care and support is non existent. No doubt they were waiting for my warranty to expire

From start to finish very professional, the two ccc tv fitters were very polite, helpful and knowledgeable.Asked and advised each step of the way.Cleaned up after themselves.Happy to recommend.

I recently changed my ISP and was having a lot of problems with the connection through to my CCTV whilst away from the property Remoting" my cameras on my phone or PC.I tried to contact Securico for help on the matter