Mortimers Residential Sales, Lettings & Property Management

What can we say about Mortimers...we have had the most brilliant, professional, superb service from them, the whole team are fabulous and in particular Kerry was amazing and faultless. Without this exceptional lady on board, our sale would of been far far more stressful than it was, she was on the case all the time, smoothing over issue and ensuring we had the best experience possible with the process. Can't thank Kerry and her team enough.

My partner and I recently began renting with Mortimers and we were thoroughly impressed with the team from the get go! Nicola was amazing when it came to showing us around the property, Kiera was fantastic when it came to the financial side of things and Nicole, as property manager was very informative and helpful with our move. Not to mention the call we received from Kerry to ensure we was all settled in. We are so impressed with Mortimers as moving is stressful and the team made it as easy as possible for us. Thank you Aylesbury Mortimers.

Kerry and the Team have been amazing throughout the process of my sale, which have been very challenging at times. They have always been available and willing to assist with any queries or requests. I would definitely recommend using this agent as will i in the future. Thank you all

Hi I'm Nikesha and I am Using this platform to tell you of my experience using Mortimers in finding a home. I must first say that all the members of staff that I came in contact with offered excellent customer service. In terms of the service offered they were quick and very efficient especially with the dissemination of information required for the process of finding a place for rent. I highly recommend this agency if you are ever in search of a desired home.

We have been letting with Mortimers for 15 years and feel like part of their family.My wife Jayne and I have always said that our two properties should be kept to a standard that we would be happy to live in.We are so pleased that The Mortimers team support our philosophy and ensure that we are aware at all time of any concerns that they or our tenants may have.This has ensured that by keeping our properties to a very high standard, we have a reliable income from our tenants who in turn have high quality homes.The Mortimers team are brilliant at bringing together all of the trades to ensure quick, reliable and high quality turn around to once again keep our tenants and us happy and care free.Thank you Team Mortimers for your support and friendship.Kindest regardsSteve and Jayne Richards.

Kerry was great. From start to finish she was amazing. Such a smooth and easy process right up until we received our keys. A* Service, 100% recommend Mortimers.

Mortimers were fantastic in helping me with my first house purchase. In particular a big thank you to Kerry for all her hard work. She was extremely helpful and proactive and did everything possible to move the sale along as rapidly as possible. I have no doubt that my sale would not have occurred anywhere near as quickly if she had not been so efficient. I am extremely grateful for all of Kerry’s hard work and dedication in seeing the same through to completion. I really recommend Mortimers and will undoubtedly look to use them again in the future when the time comes!

I moved to Aylesbury 5 and a half years ago and found an amazing house through Mortimers to rent. From viewing, to getting accepted was a breeze. As a single person moving to a new town, this really helped with the challenges of moving. Check in took no time at all either. Since then, other than the usual 6 monthly inspections and occasional boiler/gas service, I've been left peacefully to get on and live my life without interuption. Any issues (only 1!) Mortimers and the landlord were straight on it and I can not fault how quick they were to resolve the issue and work around my working life so that I had minimal disruption and everything was resolved as quickly as possible.They have been friendly yet so professional, but a pleasure to deal with. It's always great to chat to the team on the phone too!When it came to move out, they were there to support me to ensure I got my full deposit back and the entire process was again so easy as well as being kept in the loop every step of the way!This took a huge amount of pressure off when the stress of moving is on!I can honestly recommend the Mortimers team as a professional, yet fun and friendly team to deal with who will always be there to look after you when you rent through them.Thank you to Kiera, Nicole, Sophie and the rest of the team and I wish you all the very best and a Merry Christmas when it gets here!!

We cannot recommend Mortimers Estate Agents enough. We had a long, difficult and stressful house sale caused by other parties and Kerry at Mortimers was brilliant. She went above and beyond what we expected, updating us practically every day for months. She always fought our corner and gave us great advice. It was a real comfort to us to have such a professional organisation to rely upon and we cannot thank them enough.

In my experience if you value good customer service, avoid Mortimers. After being a loyal client of many years, they hiked up the price of my fees by 60% with no real justification, just poor excuses and a strong sense of contempt in the email exchange regarding this issue. Their communication and ability to listen and understand my concerns fell well below what is expected. I feel upset and very let down.Reflecting on the past few years, the customer service drastically went down hill when Claire Lloyd properties took over in 2019. I strongly advise any landlord to avoid.