Smyths Toys Superstores

We bought and Mario car with an controller but the lid off the control er would not open also when we open the place where you put the batteries and took the batteries out there was water in the batteries and we have tried to turn it in but I won’t work it’s a waste of money especially when the car was expensive

God awful experienceGod awful experience. Went in to buy 8 packs and was sold 10 by mistake.Came back later to refund the product, to be told they were non-refundable trading cards. Even admitting liability in mis-selling the 2 packs extra but refusing to be of any help.I felt managers had an attitude and about as much compassion as a wet lettuce. First and last time shopping here, would recommend going to amazon or hell...even back alley Dave would have better customer service than what I feel i've gotten.I can only recommend DO NOT SHOP HERE.

Every child’s dram land smyths toys superstore.. i have visited this place a few times now, they need to make payment tills more clear visible and convenient, there is no proper queue line here , apart from that everything is fine

Mark was excellent in explaining the bike purchasing procedure and even better for an extra £10 it came ready built, he did a full safety check on it and adjusted it to how we wanted it. Came with a 12month warranty and a 3 month free safety check. My sons very happy with it and recommend it.

The shop is amaizing. What kind of toy is not there. The price is also not that high. The stuffs are also very kind. I bought so many products from this shop for my son and all the products are of great quality. So many variety is available to choose. I love this place. There is a huge car park available and the place is located in peel centre.

Today, I wanted to change my little girl's bike in this shop, and the bike I chose was a little more expensive than the first bike. However, I was happy to pay more, but before that my husband had paid more for the first bike, and when we chose the second bike, not only did he not fix it for us, but the lady behind the counter was extremely rude and a liar. . And the unwillingness to return the amount we had already paid to fix the bike or replace it with a second bike. Super customer service, rude and disrespectful to the customer. I was upset with the children today with the trouble they made for me. My daughter was really surprised and scared by their behavior. really embarrassing I bought many times from this shop and every time I faced a challenge. Some time ago, I bought an eight-foot swimming pool that had a hole, and the customer did not take back the composite material that was sold to me. This is a new trick of modern theft, and I will definitely follow up on my complaint. Because even though I have paid for the item I wanted and then for the problems that occurred, when I talked to the management, I saw nothing but disrespect and not solving the problem.

What an amazing place. So. Many. Toys.

Had a very good shopping experience at this branch. The staff called Jack helped me to get my car seat right away even I hadn't received the email that it was available to collect. I needed the car seat urgently. He was very helpful.

Need to show there previous customers a little more loyalty,spent 700 pound in there on a ps5 and switch oled,took switch back a week later as one side was wobbly only to be told there too busy to test it today,wasnt to busy to sell it to me though,also why is it when you go to return something they just start being arsy with you.

A huge variety of dolls. The sales happen and can be very good, but most of the time are minimal (about 4-7 pounds savings). Wish there were more dolls not from America and that certain dolls wouldn’t be as overpriced. A pleasant store overall, but there are better places in terms of prices and doll selections