Haven Funeral Services

Excellent service with such nice caring people. Micah was very understanding, supportive , efficient and professional.Thank you so much for the great service from start to finish.

What a lovely, caring company. We could not have been in better hands during what might have been a difficult day -- but turned out to be a fantastic occasion to celebrate my huband's life. Brian and the team were marvellous on the day, and Micah in the office was so knowlegable; her expertise tied in with that of our vicar which was most consoling. My husband was very well cared for there; I particularly appreciated their dressing him for the viewing. It made a difficult time much more bearable.

I would recommend Haven Funeral Services, a very supportive team that made a very difficult time manageable. Especially Micah, shes a gem.

Haven were fantastic in helping with the arrangements of a family member’s funeral. In what was a very difficult time, they made what could’ve been a quite stressful process very easy and were totally compassionate, accommodating and the attention to detail was exemplary. Micah was the main point of contact and she is a credit to the company. All the other staff throughout the viewing and day of the funeral were completely professional and the service they delivered was perfect.

I can only say how professional and caring Haven are. We dealt with Micah, who was very helpful and took her time over every detail. Despite the sadness of the situation, it was always a pleasure to have someone like Micah to guide me through. Everything on the day of the funeral ran perfectly and Doug was equally kind and professional. I would highly recommend Haven in Acton.Thank you all so much.

Haven Acton were sensitive to our cultural needs (Hindu cremation), and treated all our family members with kindness and sensitivity. Doug was incredibly respectful and attentive. Highly recommend this team.

Brian and his team at Haven Funeral Services were very professional when they handled the repatriation of our loved one’s body to another country. They took excellent care of the body while it was at their funeral home and supported us when we went to view it. Brian has great experience in the area of repatriation which enabled the body to be transported in a well preserved and secure manner. Upon arrival in the other country, our relatives and friends appreciated their professionalism in looking after the body. We are very happy with the service Haven Funeral Services gave us and we would highly recommend them to anyone who requires funeral services.

I thank you so much for all Heaven staff and Brain who is the owner of Heaven Feneral services he took all our pressures and sadness away and organised everything as quickly as possible plus affordable prices. I recommend everyone to choose Heaven Feneral services you will be free of worry.

We chanced upon Haven on the way back from picking up death certificates and after talking to the usual chains that were all lovely but very much trying to fit us into their plan and not ours. We dealt with Paul at the Broadway branch in Acton and it was serendipity that our paths should cross. I would recommend Haven and in particular Paul to anybody who is in this awful place of having to arrange a funeral or cremation when your heart is breaking and your head is spinning. We were treated with genuine respect and care, not in a gushy, overly serious and false way but in the genuine helpful and caring way we needed. Haven is no more expensive than all the chains and indeed I think actually cheaper. They organised coffin, flowers, pallbearers so easily and helped us decide how we would separate ashes and even managed certificates so I could fly my quarter of the ashes back to Australia. As soon as I had sent some images over to Paul, he had created my Dad's tribute website (this is a really nice touch) with the right charity that we had mentioned only in passing. They didn't even want any money in exchange, confirming that an invoice would be sent in 30 days. On the day of the ceremony, I was really grateful that again, Paul took the lead, helped us understand what would happen and what we needed to do and then did the respectful walking in front of the hearse and also a moment of bowing respect when the coffin was placed down. I mention all of this because I was really blown away and grateful that all of these things just happened and he was patient and supportive all the way through. I felt we had been treated with so much respect and importantly the memory of my Dad's ceremony will remain as such a respectful and lovely tribute, not a thing was anything but perfectly orchestrated. I really could not recommend them enough and I will search out places I can recommend Haven as I believe they went above and beyond and made what is a very stressful and frankly abstract time as seamless as possible. Thank you Haven and especially Paul for making my Dad's cremation a beautiful one.

A professional, courteous and understanding service from Micah, Brian and the team. The saddest time of my life was made easier knowing that Haven had everything at hand from collecting my mother until her cremation. The whole process was effortless and I am truly grateful for everything that was done. Fabulous job!