Bright Horizons Trafford Nursery and Preschool

My kids went there.nits safe friendly staff and right on the main road

Fantastic staff. My child has been there since 9 months old and throughly enjoys being there. My childs education has developed really quickly whilst being there and they have developed friendships and learnt to share and be kind. Definately reccomended.

My daughter feels comfortable and her development has sky rocketed since starting there. They keep me well informed on my daughter daily activities and her progress. The staff are welcoming, friendly and ensure myself and my daughter feel safe and secure when attending the nursery.

I would NOT recommend this nursery to any parents looking for childcare. The nursery refuses to give us refunds for a period they were closed during lockdown, this figure is over £600 which is an absolute JOKE. They ignored our emails on this matter for months which was very frustrating and when they finally responded to our follow up emails they said they would not be refunding us. The standard of this nursery has declined massively since we started sending our daughters here. The nursery constantly ask us to bring our child in after 9am even though we pay from 8am due to staff shortages and sometimes we have to wait with our child until the staff arrive for work. This makes us late for work on an daily basis and has been going on for months. There is no offer of refunds or compensation even though we have been missing an hour of nursery almost every day for the last few months now. There is also a high turnover of staff which isn't great for your child and getting settled.

My son has been at the nursery for nearly 2 years and loves it. He has formed really close attachments with his keyworkers in each room and has developed some lovely friendships with other children. The staff at Bright Horizons are extremely responsive, caring and professional - and I couldn't recommend them highly enough.

I went here when I was in nursery but now I’m in yr8 and don’t remember much other than one time I wanted to go outside but I got in trouble for not wearing a jacket and had to stay inside. Not too sure why I’m writing this review to be honest but why not