mydentist, Motherwell Shopping Centre, Motherwell

I went to see STEFAN as I had toothache he X-rayed my mouth where I had the pain and told me that there was no decay and that it was probably a filling that I had some years ago that needed attention he promptly froze my mouth and removed the old filling and replaced it witha new one, no more toothache absolutely brilliant Dentist.Thank you so very much STEFAN…Kind Regards Ronnie McCallum.16/8/2023

After being left with a temporary fix I was left for 2.5 years without an appointment. Even though i was in agonising pain every single day they dont nothing at an emergency appointment and still left me waiting got that amount of time ! Was told this was because dentist had left. After calling up around the 2 year mark I was told would be another 6 months for an appointment I decided I was going to go private and was told on 3 separate occasions that if I did I could never go back to the NHS which is a total lie. After moving dentist I realise how poor this practice was! I now absolutely love going to the dentist.

Always made feel welcome. Receptionists are polite and helpful. Been going here from primary school and i'm now in my 40's. Never had any complaints with any of the dentists.

I and my family and their families have been patients at this practice for 55 years.I am always treated with courtesy and respect from my arrival at reception to the completion of any treatment. Despite changes in staffing over the years the same high levels of care, consideration and courtesy have been maintained. I look forward to many more years with this practice.

I don't think I would even give this dentist 1 star although I have no problem with the dentist team and have been with this dentist for over 10 years now and up until this year I have found with some of the receptionists very disrespectful and rude.they have told lies about me and I have become so frustrated and upset I reported them to the NHS. As someone decided to take me off there register and given three months to register with another dentist.One of my problems is, I have been trying for weeks to get hold and talk to either with a dentist or a manager and constantly told by the know it all receptionists that I have to write a letter or a email to do so. I have lost all faith in the practice

Always had a positive experience at MyDentist in Motherwell. Efficient and professional care. I would not hesitate to recommend to anyone thinking of having treatment here.

Just been to this dentist with my daughter age 9 been trying to get appointment since dentist reopened after previously being with the Wishaw practise which closed during covid and short staff who were amazing always told only emergency fast forward to today the way the guy spoke to my daughter was total lack of respect or care! He never even introduced himself he walked out to reception with a tooth pick in his mouth and a swagger he spoke to her or should I say at her like dirt she is traumatised and terrified of going back next week after hearing she may not tolerate pain relief and may need sedation ! Very disappointed and sad let’s hope it’s a different dentist next week

Called yesterday at 9am for an appointment for toothache to be told I would get a call between 9am-10am. Called back at 12pm to be told I was on a list for a call back but couldn't be given a time. Called back today and left a message before calling back to find they didn't have my correct mobile number (I wasn't asked for my number so thought you might have checked the number I called from). Now have to wait 4 days to get a CALL BACK, not even an appointment. Not great.

I was in today with my partner I can't belive how the practice manager was so rude to my partner but in my opinion this practice should be looking after the client's they have since all bad reputation they have had past couple year's