Bupa Dental Care Gloucester Road

The dentists can be an unpleasant experience, but that was not the case for me yesterday. I went in to have a small chip in one of my upper front teeth fixed and the work was so good I can't tell it's there even though I know it is. Danielle (nurse) and Fausto (Dentist) did a wonderful job of making me feel at ease. They even had me laughing, which is probably not something you expect at the dentists. Great team, lovely facilities, would recommend.

I don's suppose many people will think that a dental appointment is a god experience generally, its not always! However it does make a massive difference if you have helpful and professional staff looking after you and that you feel confident you are receiving the best care possible. My experience of this practice is just as above. My dentist (Tim) is second to none he is helpful, friendly and most of all at the top of his game as a dental surgeon. Tim has an amazing friendly and competent dental nurse (Sam) she always has a smile and makes me feel welcome ad at ease. The friendly and professional reception team always call back when they are supposed to and ensure that every contact with the patient is dealt with in the most helpful way possible. Most of my contact with the reception team as been with Sammy - again her efficient and friendly approach to her work reflects that she enjoys her job and treats each with respect and genuine has a genuine interest in them. Well done!!!

Couldn’t recommend more. Very professional and friendly environment. I get a bit anxious about the dentist, and Dr Hughes made my initial checkup and follow on work very relaxed and straightforward appointments

I have been dealing with a lovely lady called Darrell for a few months who helped me book all my apts for Invisalign and treatments after. She’s always there to answer my questions-and I have lost so must bug her a bit :) but she’s always helpful and polite and ready to give advice on the next stages of treatment. I would highly recommend Bupa and Darrell for all your needs

I am a nervous patient, which has lead me to avoid the dentist for many years until I visited this centre earlier this year. I have received excellent care from the team here, especially from Emma and Dr. Hughes who have carried out some pretty significant dental work with great care and consideration. I have felt both well informed & consulted throughout my treatment. I now have my dental state at a good position and I will continue to visit Emma & Dr. Hughes for ongoing, regular care, no longer fearful of having to visit the dentist.

My first time visiting the practice and am happy with my first experience. Thank you to Steve and Mya his nurse. Steve was very friendly and professional and Mya was brilliant at calming my nerves and helping Steve explain everything that was going on.Thank you Mya and Steve :)

I had been a little apprehensive about visiting the dentist, as I had two large filling replacements that needed doing. I need not have worried. Although my appointment was a long one (two and a half hours) it was entirely pain and stress free and I was kept informed of progress all the way through. The dentist and the dental nurse were both friendly and efficient and I came away with a much better understanding of how to keep my teeth plaque free. A really excellent service.

I have had multiple appointments relating to the fitting of a dental implant and each one has been a great experience, from the friendly welcomes, surgery environment, to the dental work. Tim and his team are brilliant, thorough, caring professionals. I was in very good hands and would not hesitate to recommend! Thank you

I joined this practice a few months ago after a friend recommended I book with Dr Steven Neal.A negative experience with a previous dentist had led me to avoid all dentist's for far too long but the calm, patient and considered approach of Steve has alleviated those fears. I received excellent care again today from both Steve and his wonderful nurse Mya who explained the procedure fully and reassured me throughout. Thank you both, great teamwork!

Ross and his team were fantastic - especially as I'm a nervous patient. I hadn't visited the dentist in 8 years or so due to a bad experience but Ross was kind, gentle and considerate during each appointment. He even called me between appointments to check how I was doing. Ross' approach has reassured me visiting the dentist isn't so bad after all! Highly recommend - especially for nervous patients.