Royal Mail Winton Local Delivery Office

Great service, very helpful. 1st class

Royal mail has gone down in standards the past year. Opening hours severely reduced. Staff are relatively helpful, but you can tell that they are fed up with having to do that job

Very helpful staff only downside is the fact that it's only open for 2 hours a day

Why don't the parcel delivery guy's just leave the parcels in a safe place and leave a card, supposed to have had something delivered on Monday 22nd, no show!, had a text saying they would try again, email saying the same, Amazon say it has to be picked up from Winton depot as they couldn't find the door which is rubbish, no card left!! Depot open 2 hours day,Great!!

The staff are friendly enough, but I can’t helping thinking they were not exactly on a “quick let’s get through the queue” approach. The queue was wrapped around the waiting room and out of the door. With people entering into the middle of the queue.Go early to avoid the queues!!

Not really up to scratch, never open when you need it, carpark for customers is filled with royal mail vans taking up customer parking.Shame.

They leave cards saying collect and when you go there they are shut. No times on cards. Don't they realise they are a public SERVICE!

Ridiculous, opening hours 8am til 10am how are people supposed to collect there parcels?They want to take payment to deliver parcel but don't let you know when it will be delivered, then when wanting to collect they have to make it hard.Management here should be demoted and someone with common sense should be put in charge.

I wish the royal mail delivery office would look at the instructions on a redeliver notice. I have asked to have a parcel redelivered (to my neighbour) today 02/05/23 it clearly stated in the email reply if you are not at home we will deliver to your said neighbourI get back to find its gone back to be redelivered again tomorrow!I cannot redirect again - the link wont let me because its reading the original request - which YOU DO NOT FOLLOW!It would help if you all could read clear instructions! It would also help if your office was open longer for customers to retrieve their items. 2 hours a day is not an option for many.It would also help if you're not prepared to open the office longer to have a direct phone No. to call to speak to someone at your delivery office not just a recorded message of instructionsOr better still have locked & coded boxes for us to retrieve our items at any time the same day.Your service is a joke - no wonder no one has faith in the service of Royal mail anymore!