Tinsley Garner

As first time buyers looking for a house is very exciting unfortunately this time round has been a disappointment a house that we would have loved to view come on the market last Saturday we then emailed them on the Sunday asking if we could book a viewing after no response for the 5 emails that we sent I then decided to ring them on the Wednesday to be told that they are happy to do a viewing but would need to speak to the seller to see when is available thinking positive I thought I would hear back from them that day or early the next but no nothing I then emailed again asking what was going on once again no response I then rang them again to be told that an offer was put in Monday and they are waiting to hear back from it and they will let me know again nothing then my boyfriend rang up to be told that the offer has been accepted but they could pencil us in for a view incase something doesn’t go right when they needed to cancel the appointment I had a phone call a text and an email if only we had that to let us know what was going on! Very disappointed

I had no issues with this letting agency during my 1.5 year tenancy. Sadly, on leaving the property after spending two days cleaning it, Tinsley Garner have made a dishonest attempt to charge me £42 in professional cleaning fees. I was informed that the windows need cleaning and the inside isn't clean enough". When I requested specific information

Shambles to be honest!Tried to deal with this company who really do not care at all for you the customer . I honestly believe that they are totally in this business for as much money they can get out of you ..the customer... that is possible!We put in a couple of offers on a property in Staffordshire . They do not come back to you and when they do...they blame their vendor! What they are really doing is pushing the market in their favor by making you the customer spend more than you really need to . What actually happened to professional honesty? We actually spoken to a neighbor who had exactly the same issue with this same estate agent when he too tried to purchase the exact same property that we were after. He advised us to steer clear of them and leave well alone. He has since purchased a nearby property and he is more than happy now.What has been said before is actually quite true...that being ...they really believe that they are above us all! You have to honestly step back and listen to what it is ....they don't say ! Arrogant and very unprofessional as already stated on here by others.Feel sorry for those who have taken them on . Especially the owner of the property in Staffordshire....he has not a real clue on what it is that is happening regarding his property whilst he is away out of the country.We are still waiting a reply for an offer we put in on this property 4 days ago! I will not hold my breath .......Life is just too short !Shambles of a company

I’ve been dealing with Johnathan over the last few weeks regarding looking at a new property in Stafford. He’s been so helpful and amenable and nothing has been too much trouble. He wasn’t pushy at all and he is so polite and friendly. An absolute breath of fresh air. Best dealings I’ve had with an estate agent. Highly recommended!

best estate agents in Stone.Amazing local knowledge and they have exceptional levels of customer service.By far the best agents we have ever used !!

My husband and I have had a rental property managed by Tinsley Garner since 2012 (until 2018) and we have been very happy with the service offered by the agents.Over the years issues with the property has been dealt with very efficiently which kept our tenants happy. In fact, we have never been without tenants.The agents always acted professionally and gave advice that reflected many years of experience.To see comments on insults and unprofessionalism is really not in line with our experience but may stem from a quick encounter with the agents instead of years experience with them.We will definitely be using Tinsley Garner when we are in the market for property again.

Recently sold our unusual property via Tinsley Garner, who gave us excellent advice from start to finish! Andrew Garner dealt with the sale personally, took on board our input and nothing was ever too much trouble. The whole team were professional but always extremely friendly. Would definitely recommend to anyone selling their house!

Should not be allowed to operate the way that they do, withholding extremely important & legally required to disclose information about the state of a property from potential buyers until a price has already been negotiated. Comes across as completely dishonest and deceitful.

Jonathan and the team at Tinsley Garner were extremely professional. From Jonathan coming to appraise our home and having it on the market took less than a week!We had to take our home off the market due to a change in circumstances, however we had more viewings with them for the three weeks it was advertised for, than we did with another agent that we were with for 2 months!When it’s time to sell again, we’ll be using Tinsley Garner.

I found them very unprofessional and they left me feeling humiliated and embarrassed after my phone call with them, I called regarding a property that went online that day to be told not to bother going for a viewing because if it was between us and someone else she would pick the others. I'm sorry but isn't the business meant to work with the clients and help them find a property not just disregard them if there maybe a few issues? this is not the first time we have had issues with this company and now know to definitely steer clear.