Cushion Supplier Ltd

The exploration of various websites for cushion suppliers was part of our meticulous process, with Cushion Supplier (cushionsupplier.co.uk) emerging as the most cost-effective after comprehensive vetting. Crucially, their pre-sales communication proved pivotal in our decision-making process, demonstrating exceptional responsiveness and detailed product insights that greatly assisted our selection.Navigating the payment methods, limited to phone transactions or bank transfers, posed a challenge that necessitated a thorough verification of the supplier's legitimacy. While the plethora of positive reviews spanning years instilled confidence, cross-referencing this information with Company House records was instrumental in solidifying our trust.Opting for a card payment over the phone alleviated apprehensions, resulting in a sense of contentment and anticipation for the arrival of our new cushions. Within a commendable timeframe of under 14 days, the cushions arrived, proving to be ideal for a family setting, especially with children, due to their medium/firm density. Their quality, construction, and delivery punctuality exceeded expectations, addressing the discomfort we previously experienced with our old cushions from DFS.Our gratitude extends to the team at Cushion Supplier for delivering an exceptional product and experience, replacing our prior discomfort with comfort and satisfaction.

Have used Lee and team a number of times and I’m very happy to recommend them for their great service and quality cushions

Lovely people to deal with and I couldn’t be happier with my feather wrapped foam cushions! My nine year old sofas have been given a new lease of life!

Lee was very helpful in advising about our replacement feather wrapped foam cushions. Delivery was quick, within 2 weeks and the quality was impressive - at half the price of a rival company too!

Very high quality cushion pads at the best price. I made my own covers and Lee helped me figure out what I needed for the pads.It took about 3 weeks from order to delivery - plenty of time for me to get the fabric and make the covers.Now my kitchen window seat is extremely comfortable.

Highly recommended. Had an excellent experience with Lee. The new cushions were reasonably priced and make a huge difference.

Could not rate Cushion suppliers more highly, definitely recommend them if you're after some new cushion inserts!! So knowledgeable and incredibly helpful!! We've had a terrible journey with our sofas having been missold, and Lee has been the most helpful in trying to help us source the right alternatives and even his aftercare once we placed and received the order was nothing short of amazing!!

Brilliant company! Needed replacements for our loaf sofa cushions ( rubbish cushions!) Lee was so helpful from advice on filling type to how to order.Sofa us transformed at a very reasonable price!Will definitely use in the future!

Excellent in all respects, I can’t recommend highly enough. Discussed new cushions for my sofa on the phone, sent in a cover, and got new cushions back. Due to the strange design of my sofa these were not an ideal fit. Lee went above and beyond to rectify this, discussing over the phone and by email and providing new cushions at no extra cost. I am delighted with the cushions I now have, and even more pleased with the truly outstanding customer service provided by Lee. This is how a company should operate, but sadly hardly any do these days.

Cushion Supplier is in my opinion very good value for money. I ordered three replacement sofa seat cushions and decided to visit the shop in person to provide them with the correct measurements. It was worth it because they explained all the cushion filling options and measured my existing cover so that when I was ready I had the exact measurements to provide to them. Once I placed my order I expected to wait a few weeks but within a week the cushions arrived, it was so exciting. They are very comfortable so I am really pleased. Great customer service and good value.