Norfolk Holiday Homes

Our go to holiday provider Norfolk

As always just amazing service from Sandra, Chloe and Clare - a few hiccups when we arrived were quickly resolved in such a professional and friendly way which is just so refreshing nowadays - a business that puts customers first, we cannot recommend this agency more highly.

We stayed at see the sea in hunstanton. When first arriving I was concerned if it would be noisy due to be so close to the centre but this was not the case, it is in a fantastic location. My partner has difficulty walking so the owners provided a ramp even though we did not ask for it they did everything they could to make our stay comfortable. I can not fault our stay the accommodation is lovely and we will booking in the future.

We stayed in a property they managed for a week. Upon arrival there was a horrible smell that got worse and then slightly better. By day 4 it was so bad, we weren't able to sit outside our home. Only by pure fluke we spoke with a neighbour who said its probably our septic. We contacted the cleaner immediately who was very sorry but unable to help. We had to wait another day and a half until the office opened so we emailed. We get an email back Monday morning saying its just one of those things and they will arrange to empty. No apologies or understanding of how it ruined half our holiday. The smell was clearly there when we arrived but its clear this company don't look after their homes. They refunded a measly £50 at the end which doesn't even cover 1 night of the terrible situ we were faced with. We also had the rear door of the static broken, unable to open which is against health and safety incase of a fire. The note saying it was broken was old and the agents did nothing to sort when we asked. We found them rude, unhelpful and would warn anyone else against using this company who have no care for their guests!

Was a bsolutly amazing. Nothing too much trouble. Norfolk holiday homes catered for all our needs incredibly well. Very clean.

Always helpful, had some lovely places to stay from them .

A great pair of ladies with keen customer service skills. Very knowledgeable about the area and the holiday properties they offer.

Have used this agency for a number of years and always found the staff polite and helpful. During what has been a difficult time they have been very supportive of any changes. Keep up the good work and I will be using your company in the future. A great team.

Very helpful and friendly service

Wouldn't book Hunstanton holiday with anyone else!! Great friendly service as always.