Howdens - Leicester City
35 Reviews
- Friday7.30 am–5.00 pm
- Saturday8.00 am–12.00 pm
- SundayClosed
- MondayClosed
- TuesdayClosed
- WednesdayClosed
- ThursdayClosed
About the Business
Leicester City | The UK’s Number 1 Trade Kitchen Supplier | Find kitchens in Leicester City . Discover kitchens, doors, joinery, hardware and more. View today’s opening hours. The UK’s number 1 trade kitchen supplier.
Contacts
Call Us
+441163230400
Freemans Common, Industrial Estate, Unit D Ealing Rd, Leicester LE2 7SZ
Hours
- Friday7.30 am–5.00 pm
- Saturday8.00 am–12.00 pm
- SundayClosed
- MondayClosed
- TuesdayClosed
- WednesdayClosed
- ThursdayClosed
Features
- Debit cards
- Credit cards
- Delivery
- In-store pick-up
- In-store shopping
- Same-day delivery
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wi-Fi
- Kerbside pickup
- Cheques
- Repair services
Recommended Reviews
Jas
17.03.2024
Howdens - Leicester City
Aimee over sold to my mother and were very quick to speak to her in a threatening manner when she spent over £5000 with you. I haven’t even started and will request the complaints procedure. Hopefully you will read this as you never answer the phones! Poor quality of flooring and just a shambles of a company!
Jed Briggs
15.02.2024
Howdens - Leicester City
The worst company I've ever dealt with in any capacity and I can honestly say I've never left a bad review on anything before. They sent Charlotte out to do our kitchen plan initially, after four re-visits she still managed to get the plan wrong, this was coupled with the fact she constantly over promises and never delivers, we were then assured the final plan was correct by the manager Nicky, only for a fitter to arrive and tell us the plan was still so far wrong he couldn't do anything with it. So, now without a kitchen as ours had been ripped out we then discovered the majority of what they had sent out was in-correct, so this all had to be changed over. It's bordering two months and the kitchen has just been fitted after Charlotte's initial visit, an absolute shambles from start to finish with this lot. Avoid.
Vanessa Smith
08.02.2024
Howdens - Leicester City
We needed a new seal for our oven so my hubby went in to ask about a replacement. They weren't very helpful to say the least. Told him he would have to contact the branch we got it from. My hubby explained that the guy we got it from bought it from Cardiff as was a better deal. They then said he would be better off buying a whole new oven as our model would now be discontinued. All of this without checking stock. Low and behold we found one with no effort on amazon. Thanks guys for all your help and saving us a fortune
BASID ALI
03.02.2024
Howdens - Leicester City
Did someone say Kitchens? Howdens have been great from the start. Aimee came out to measure up the kitchen at a time suited to us (8am) she went back and did completed some drawings to show us what it would look like. We booked our consultation in that same week to change colours, and amend door handles etc which was really simple and easy to see on the screen. Aimee also showed us cheaper options which could save some money, I mean who doesn't like a bargain. She also went and got us a bit more off the price which was amazing. I would highly recommend the service and kitchen. I will leave another review once it's been delivered and fitted.
Richard Nzewi
23.01.2024
Howdens - Leicester City
Very helpful team, especially Richard and Keir that dealt with my case directly. Ran through everything I needed providing a lot of information, helped to plan and organise it all and created and showed a good visualisation of what my kitchen would look like! They were available at each point I needed and we're happy to help ammend/adapt things as we went along!They were really helpful with materials to use and accommodated my price range really well and helped me out a lot! Quick delivery and availability of materials also as most things they have stocked.I would most definitely use again for future kitchen requirements and would also very much recommend as the team really gave the feeling that they cared and there to assist! Great customer service!
Nadeem Mohamed
21.01.2024
Howdens - Leicester City
perfect service from Aimee order and designed a kitchen in store nothing to much trouble even swapped few units over after check measure still yet to install but will update when installed
Luke Smith
08.01.2024
Howdens - Leicester City
Worst customer service branch for Howdens. They were diabolical from start to finish.Only deal with traders. So we asked to put the kitchen on our builders account. This didn't happen and they charged us for it. Which is fine in itself. Until all the mistakes happened. The person who designed the kitchen gave us 3 different types of worktop on the plans and didn't check. Changed the plans without prior approval. We wanted a corner larder unit but the actual shelving units were not supplied in the quote, so basically I had a walk in wardrobe in my kitchen. Having to chase constantly for updates on when the right items will be sent. Then being charged extra for the correct work tops to them have that credited. Overall experience with this branch is very poor. If we ever get another kitchen we wouldn't choose Howdens again.
Astrid Balodis
23.12.2023
Howdens - Leicester City
Highly recommend! Aimee who designed the new kitchen; she listened, made very helpful suggestion, and provided a great visualisation. I am very pleased with the result and the fitters were happy with the carcasses and fittings.
Desiree D
22.12.2023
Howdens - Leicester City
The planning stage was lovely, smiles laughter etc. Nikki and some of her team are just unbearable to deal with. Knowing the many many issues I faced with my order, I still have now ended up with scratched cabinet doors and drawers that my fitter had to basically fit from scratch as though it was a bespoke kitchen furniture. Only when it is convenient for them, they remind you of their terms and conditions.This matter has not been resolved. Customer service have attempted to assist but the branch have been relentless, I’m still waiting for information I requested a couple of weeks ago.Your trust pilot response appears to be a generic one.
Bal Chaggar
16.12.2023
Howdens - Leicester City
After thinking about my original score for Howdens. I have decided to increase it to 5 stars. My initial score of 4 was based on the price of goods I purchased which in comparison to other places it seemed expensive. However, none of the other places I visited or looked at on line were as pleasant, knowledgeable or as helpful as the staff at Howdens. It is sometimes worth paying more for the above as it makes the customer feel valued. Well done Howdens.
Add Review
Map
Freemans Common, Industrial Estate, Unit D Ealing Rd, Leicester LE2 7SZ
Howdens - Leicester City