Lancashire County Council

Get your traffic wardens to catch the right people not delivery vans struggling to park because your wardens are not out early enough to clear the area!!!! Get a grip and as I write the taxi rank is full of cars but you lot are all in the office!!!! Joke!!!!

LCC wrongfully issued a PCN to my 78 year old father, despite us providing evidence and responding to all their correspondence they continue to ignore this & have even involved a collection agency who have harassed & threatened him at his home (twice at the time of writing).They appear to have no regard for either the facts of the law or their own published procedures. We continue to fight this using correspondence and complaints.I've also decided to go public and document everything on my channel @lccharassmentandbullying

On the phone 2 hours, got cut off twice.This office needs looking at, disgraceful.

Parking dept, impossible to speak to a employee (automated service is designed to deter the public from complaining) Highhanded and incompetent. Received a letter 15mths after bus lane infringement from a debt collector 6 times the initial fine. Never received a notification from Lancashire CC parking.They double downed and stated to late to sort ( received this nugget via email). Still haven't spoke to a human. Disgraceful service needs a huge overhaul or some staff.

I wrote a complaint about a four-way traffic light problem in which all lights were stuck on red on the A59 at Gisburn. The clots who run these roadworks had not the courtesy to reply to my complaint. Content with their inefficiency and ineptitude, they aborb huge quantities of cash but offer poor service in return.

Absolutely horrendous service from this council. They have delayed my pension application for months all because they can't fill in and return a simple form. I will be complaining formally! p.s I would rather have given no stars but wasn't an option!

Simply modern-day corporate mafia! Given a fine for stopping to take a call in a bus stop which happens to be a 10 metre bus lane! No letters for 9 months and then the debt collectors ring my place of work! Illegal to do so! Absolutely disgusting behaviour! £420 wanted there and then. NOT ALLOWED TO DISCUSS PAYMENT OPTIONS! PAY NOW! Paid in full to the most obnoxious punch of thieves to front a so-called 'company' and then a message after paying the whole lot for another £4 with NO explanation why! And so it goes on.

Been abused in care safe guarding did nothing ive know.employed.a lawyer dont have a.clue safe guarding put in 9 times social services need to be dismissed our son had 22 falls nothing done

General/WebsitePoor customer focus/interest.Lack of open feedback requesting, reporting and monitoring.Badly designed survey questions and analysis that give little or no insights or just defend a political position/decision.HighwaysRestrictive and poor fault reporting mechanisms.No effective action on long standing (3+ years) complaint about Traffic lights unnecessarily stopping through traffic at Euxton Lane/Sinclair Way.Likewise road repairs or pothole filling/patching practices.Flooding has been an issue for year outside the Insty on the A49. They said they had upgraded the drains to fix it. Yet it is still a problem. (see pictures been like this all day on a main road)!