Flo-Well Drainage and Plumbing

Highly recommend this firm! Two days before New Year and we had a drainage problem. They turned up promptly and sorted the problem easily, all the while explaining what they were doing and why. The engineer Phil was very honest with us. We wouldn't hesitate to use them again. Thanks.

Very impressed with overall service. Called me back right away and Booked me in straight away the same day. Ali was the person assigned to my job and he was fantastic. He called me before to let me know that he was on his way and how long he would be. He was very professional, clean/smart and friendly. He diagnosed the issue right away and clearly explained the issues and how to fix it. He gave me a quote on the spot that I approved and got to work right away. He was literally running between drain covers across a large space clearing the drains and the job was done in no time at all. Ali took time to show me what’s been cleared and put a dye in the toilet so I could see it flow freely. I wasn’t expecting such a good professional service. I recommend Ali.

We had an issue with a blocked shower for a few months, we phoned a few drainage companies and they sounded quite expensive, we phonedFlo-Well Drainage / Kent and they gave a fair price over the phone and unblocked the shower the same day. Brilliant service.

We had a blockage in the drain outside which caused everything to back up inside the property. This was discovered late evening and they were the only company in the area I could find who were still answering their phone.They came around first thing in the morning and cleared the blockage quickly and checked the flow from all the drains into the manhole before leaving.Their engineer was very professional and thorough in his process to ensure that the problem was fully resolved before leaving.I would recommend Flo Well as a premium service to anyone experiencing similar issues who need a quick response and an effective resolution carried out to a high standard.

On 31st July I telephoned this company as I had a blocked drain outside my kitchen and the cost quoted on the web site seemed reasonable. They said they could come round the same day. They arrived in the afternoon and immediately unrolled our garden hose to start. They did not tell me how much it would cost, but as I needed it done, I let them continue. They simply flushed the drain through, and checked that the water was flowing out at the manhole, but did not use any method such as rods to clear any blockage. This took less than half an hour at the most and when I asked the final cost I was told it would be £114. I was not allowed to pay by cheque and had to pay by card. This was considerable more than the amount stated on the website and barely 8 weeks later , the drain blocked again. It was obvious that the drain had not been cleared properly as it would normally be several years before it needed clearing again.My usual plumber was coming that week to service my boiler and said he could clear it for me, which he did with appropriate rodding, a long plunger and using our garden hose. The total cost for all this work was less than I paid to Flo-well.I feel I was taken advantage of by the company, and I recommend that prospective customers get a quote for work before allowing any work to be done.

I used Flo-Well for an emergency drain issue. The service provided was speedy and extremely professional. Ali and Reece were respectful of the coronavirus restrictions and operated cleanly and effectively. They provided a thorough service and rectified not only drainage problem but also ensured the area would remain vermin proof. I would not hesitate to recommend them.

I used Flo-Well for a blocked drain issue. Reece and Ali were extremely professional and explained everything step by step so that I was comfortable with the process. The guys provided a clean, thorough service and rectified the blocked drain issue. I would recommend them to anyone with a drain issue as they did a great Job :)

Really impressed with the level of service we've just received from the Flo-Well team. If you've ever had a basement done, you really want to work with a company you can trust! I felt they really did know their stuff and offered the best solution for our needs. They'll definitely be part of our routine maintainance/call outs from now on.

Called Flo-Well Drainage / Kent for basement tanking, they arrive quickly and the whole team were professional and friendly. It was quite a big job but nothing was to much hassle for them, very happy with the work and happy to recommend

Flo-Well Drainage and Plumbing come out to my property as my garden was flooded, they spoke to me about what they could do for me and how they was going to fix the problem. They was very good at keeping me calm in this awful situation. They got the job done as quickly as possible and made such a distressing time so much easier for me. Thank you!!