Jackson Family Funeral Directors

I would highly recommend Tracey and Jacksons family funerals. During an extremely difficult time Tracey was kind professional and nothing was too much trouble, she went out of her way to help make the process as easy as possible. Thank you to Tracey and your team.

We were recommended to Jackson’s by a family friend, and our experience with them was exceptional from start to finish. We sadly lost our dear aunty in August, and from our very 1st phone call to Amie at Jackson’s she made it clear nothing was too much trouble. She went above and beyond to make sure everyone was happy with the arrangements, and with a large family with various ideas of how they wanted to say goodbye, this was no mean feat. Amie treated us all with upmost respect and always spoke about our lovely aunty as if she was a member of her own family. Amie and her colleague, Tracey, pointed us all in the right direction of the legal requirements, as well as ensuring we added in any little extras to make the day personal to us all. The funeral was a beautiful day, and at such a sad time it was a huge comfort to us all to have said goodbye in a way which was not only tailored to our very special aunty, but also felt personalised to each and every one of us. I would highly recommend using Jackson’s to take care of your loved ones with the dignity and respect they deserve.

I completely and wholeheartedly recommend Tracey at Jackson Family Funeral. She was so kind, respectful and thoughtful. In the midst of grieving, when our emotions were are all over the place, she was kind and professional. We knew we could trust her. We wanted to lead on many aspects of the funeral and we were met with a listening ear and a positive yes. We were supported throughout, from the initial conversations during and after the funeral. Thank you to Tracey and Simon for their work at Jackson Family Funeral Directors and for doing it in such a kind and dignified way.

Jackson Family provided the perfect funeral at very reasonable cost. All of the details we asked for were accommodated perfectly. Jackson's were proactively very helpful and very efficient in responding to me, throughout the time. The Funeral Celebrant that they also recommended was perfect too. Thank you very much to everyone at Jackson's and to our Celebrant.

Tracey and her colleagues at Jackson Family Funeral Directors were exceptionally helpful during our recent bereavement. They were courteous, sympathetic and well-organised.We planned our own service and were helped all the way by JFFD without being rushed, and they followed our instructions perfectly.Excellent service from the printers and the florists.

Three weeks ago my brother and I had no idea where to start with organising the funeral (celebration of life) - we were guided superbly from the start by Tracey and also the celebrant, Jenny.Tracey was so responsive to all of our requests and understanding of our questions around what needed to be done and by when.The day itself was organised and ran so well.Thank you!J

They handled my father’s funeral professionally and with empathy all the way through the process including on the day which was performed with absolute dignity.A great team and the costs seemed realistic (although I have no benchmark but it never seemed inflated and didn’t correspond with my preconception that ‘funerals are expensive’).The wake was at Malvern Hills Hotel and we used Stonemasons of Worcester for the headstone - both excellent.

Jacksons went above and beyond to help us at the most difficult time of our lives. We can’t thank them enough for their compassion, care and kindness. Highly recommend.

I cannot thank Tracey and team enough for the kindness and support they showed to me and my sister while arranging our mums funeral. Being a funeral director myself (but in London), I was anxious about ‘handing over control’ to another company, but I needn’t have worried at all. They were happy to accommodate my various requests to do certain things myself, while helping with everything I needed them to do, maintaining the perfect balance between professional and personal the whole time - and most importantly with love, care, and attention. Jackson Family Funerals provide the best service you could possibly wish to find. Worcestershire is lucky to have such a wonderful company to help them in their hour of need.

Thank you so much for all the care and attention you put into my late grandmother's funeral. After having a horrendous experience with a funeral directors close to my home in Sussex. Andrew and the team saved the day. The compassion Andrew showed us and his attention to detail were second to none. He created the most beautiful orders of service we had ever seen. He designed a scatter tube which captured the essence of my grandmother to perfection. We can never express how grateful we are for everything he and the team did for us. I would recommend Andrew Phillips Funeral Services Ltd to all. Care for you and your family is at the heart of what we do" never has a company ethos been more accurate. Thank you."