TUI Holiday Store
51 Reviews
- Friday9 AM–5:30 PM
- Saturday9 AM–5 PM
- Sunday10 AM–4 PM
- Monday9 AM–5:30 PM
- Tuesday9 AM–5:30 PM
- Wednesday9 AM–5:30 PM
- Thursday9 AM–5:30 PM
About the Business
TUI Holiday Store, Terminus Rd, Eastbourne | TUI.co.uk | Find and book your next holiday at the TUI Holiday Store in Eastbourne. Whether you've already booked online and need a helping hand in-store, or thinking about your next holiday, our Travel Experts are on hand to take the hassle out of planning your trip. We package everything, from beach holidays and city breaks to globe-trotting TUI Tours, Lakes & Mountains getaways and Crystal Ski Holidays. If you've already booked a hotel, we offer flight-only too. We're also cruise experts. With Marella Cruises, you can sail to over 120 destinations, with tips and service charges all taken care of on board. For an adults-only experience, try our TUI River Cruises. Combine culture-packed excursions with entertainment and a choice of restaurants & lounges. Our range of holidays doesn't end there, our Travel Experts will help you find the perfect holiday to help you live happy. At our TUI Travel Money counter we can offer you great rates on over 50 currencies worldwide, with no commission.
Contacts
Call Us
+441323641255
Terminus Rd Unit 75 Arndale Centre, Eastbourne BN21 3NW
Hours
- Friday9 AM–5:30 PM
- Saturday9 AM–5 PM
- Sunday10 AM–4 PM
- Monday9 AM–5:30 PM
- Tuesday9 AM–5:30 PM
- Wednesday9 AM–5:30 PM
- Thursday9 AM–5:30 PM
Features
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- On-site services
Recommended Reviews
Paul Jackson
24.02.2024
TUI Holiday Store
I recently booked a holiday with Charlotte from TUI Eastbourne. I found her knowledge second to none and she made my choice in Sri Lanka very easy to make. I’d highly recommend this store and Charlotte
Michelle Avenell
15.02.2024
TUI Holiday Store
Karen was amazing when helping us book our holiday! She looked after every part of our trip and made lots of recommendations of what trips we could pre-book. I was so pleased with the service I received and felt so looked after, I booked another holiday with Karen just a few weeks later! Highly recommend this store to book your future holidays. Thank you TUI Eastbourne!
EE Eastbourne
24.01.2024
TUI Holiday Store
We always use Tui in Eastbourne to book all our holidays,today we booked another through Imogen what a delightful helpful young lady.Also would like to mention Lottie who is also a very nice young lady.
Lynsey Graham
07.01.2024
TUI Holiday Store
Fab service with our travel advisor Charlotte. We booked a family holiday and she found us exactly what we were looking for, with some lovely extras we didn't know we wanted. My children were kept entertained with colouring and even got to help with the booking confirmation. Just a lovey service, would 100% recommend visiting to book your next holiday - its far easier than scouring the internet for days looking for a deal and all the extras!
Jane Watkins
21.12.2023
TUI Holiday Store
Met Lottie this morning ! Couldn’t have been more helpful and pleasant !! Greatly reassured by what she said as have felt quite stressed arranging holiday as not been away for some long time !! Thanks Lottie !!
Mark Osborne
20.12.2023
TUI Holiday Store
The team at Eastbourne were all friendly and welcoming and happy to help. We had a great booking experience and would book again with Eastbourne. Charlotte booked our holiday, Caroline helped with upping our luggage allowance a few weeks later and everyone else seems happy to help with anything needed.
Amanda Goodsell
19.12.2023
TUI Holiday Store
Thank goodness for Charlotte otherwise this would be a 1 star rating.We went in to book a Covid postponed honeymoon and were very excited to begin our plans for a one off trip of a lifetime.Our excitement quickly turned to disappointment as no member of staff was prepared to assist us with our enquiry and Charlotte was already dealing with someone.Ellie and Caroline did not assist us and just told us to wait for Charlotte who shouldn't be long". Neither of them were on the phone or assisting anyone else. Apart from the person with Charlotte there was no one else in Tui.Charlotte did her very best and we did book our trip. There was unknown information e.g. internal flight baggage allowance that WE are expected to find out but not given information on how to do this.From reading other reviews it seems others have experienced members of staff unwilling to work and speak to people. Hopefully Karen (Manager) will actually resolve this with her staff and not leave one (Charlotte) to do the work of others."
Lee Harding
18.12.2023
TUI Holiday Store
Nothing was a problem for Charlotte and her team, needed to add 2 family members to a booking- Charlotte listened to everything that we requested and delivered exactly what we wanted. Even better she managed to get us an unbelievable deal.We were so impressed, we will be booking a Marella Cruise with Charlotte- for November 2023 and then another one in May 2024 .I will definitely be advising my friends and family to consider using Tui Eastbourne
Laura Evans
17.12.2023
TUI Holiday Store
What a wonderful holiday we had with TUI. A great time in Turkey had by our family. Thank you to the wonderful team at Eastbourne. Laura
Katherine Green
16.12.2023
TUI Holiday Store
Popped into the Eastbourne store, lovely warm welcome. The staff were so helpful, they answered all my questions and made a recommendation that I wouldn’t have thought of myself. Very knowledgeable and approachable. Wouldn’t book with anyone else thank you xx
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Map
Terminus Rd Unit 75 Arndale Centre, Eastbourne BN21 3NW
TUI Holiday Store