Royal Mail Mail Centre

Why don't you update your opening times on Google search. There is no mention that you are only open to the public 8amto 10am and then not open again until 4pm to 6pm. There are no opening times on the cards you pop through the door, but there again you are probably all working from home and we must do it all ourselves..... even the older pensioners who often don't have a computer.. Not good customer service many wasted journeys by the public but that won't bother you.

Only open to collect missed parcels from 8am-10am on a Monday, with wrong hours advertised on Google that were only updated 9 weeks ago, for the rest of the week it's 8am to 10am and 4pm to 6pm...for a city of 100k people?? Useless to most customers... they'll close within a decade, thsyret already overpriced for mail delivery and not the best at that either. Another courier will take them over and mallet every staff member for cheaper labour.

Disgusted 2 days running we have been home and delivery says they can't deliver as inaccessible nobody rang th hell or knocked and nobody was around at stated time. Yet 20minuted later a different parcel was delivered

The guys are ways helpful and chatty when I come to drop my parcels off. They always ask how I am and very helpful with postage advise if I need it. Keep up the good work!

Shocking service payed for a collection to deliver down country postman lied 1st day saying he come and no one in when i looked on my camera he didnt even come to my house he walked straight past so reported him and told wont happen again so rebooked next day collection guess wht same postman delivers mail this time but doesnt knock for parcel so i go out shout on him give him the parcel now next morning i receive email we can collect your item so now im having to chase up where my item has gone total joke how can royal mail have these type of people working for thm he lied so should be sackrd and put on the dole ill be going down with videos of this liar of a postman

Certainly is a place, quick service and not much more. If you have a prepaid label printed at home the staff usually don't make you wait to drop off your parcel which is nice

Drivers either seem to come to the door with the 'you're not in' note already prepared and do the lightest knock. Or they ignore the parcel instructions you put on their own site to leave it in a safe space.

Cannot speak to anyone directly so frustrating

I missed a delivery yesterday and didn't here the doorbell this morning. After telephoning to ask if I could collect it and what time the office shut on a Saturday the CSO said the office would be closed before the postlady finished her rounds so he would telephone and ask if she could swing round on her way back. Fabulous service and very grateful as the package contained a birthday present needed for today!