Premier Inn Stoke-On-Trent (Hanley) hotel
1210 Reviews
About the Business
Stoke on Trent Hotels | Hotels In Hanley | Premier Inn | Our Stoke-On-Trent Hotel is just a 10 minute walk from Potteries shopping centre and the Potteries Museum and Art Gallery. Book Direct.
Contacts
Call Us
03333219337
Etruria Rd, Hanley, Stoke-on-Trent ST1 5NH
Hours
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- In-store pick-up
- In-store shopping
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Recommended Reviews
Clare Wilkinson
12.03.2024
Premier Inn Stoke-On-Trent (Hanley) hotel
Good hotel. Very clean. Friendly staff and great location. The pull out bed had ripped sheets in though and the spare pillows hadn't been replaced and sealed. Only 1 spare pillow 6no sealed. Didn't complain as reception was really busy and it didn't really affect us. Just a bit odd. Breakfast next door is complete chaos due to the utterly crazy layout so take a deep breath but food good.
gerald mottram
21.02.2024
Premier Inn Stoke-On-Trent (Hanley) hotel
One night stop over.Quickly provided with key card and details of our room by a very efficient and helpful lady. The room was spotless with coffee machine , iron and hair drier provided. Very comfortable bed with extra pillows . The air con was very noisy and the wifi not working. The adjoining Brewers Fayre is a very busy place, pre booking is a good idea.There is lots of free parking for residents.Children are very welcome in both venues. The complex is easy to find , 10 minutes walk into the town center, with lots of shops and eateries, 2 casinos in the immediate vicinity. Lifts are provided to the upper floors of both accommodation blocks.
Ann Sutherland
17.02.2024
Premier Inn Stoke-On-Trent (Hanley) hotel
Great place to stay.The only problem is finding the carpark entrance.Signage and lighting would help.
Ani Comanescu
07.02.2024
Premier Inn Stoke-On-Trent (Hanley) hotel
It was acceptable. A standard British hotel. I enjoyed its overall vibe. It really feels like what you expect a British hotel to feel like.
Hera Miah
31.01.2024
Premier Inn Stoke-On-Trent (Hanley) hotel
Very good hotel. Rooms were nice and clean and the staff are helpful. On site car park is convenient also
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15.01.2024
Premier Inn Stoke-On-Trent (Hanley) hotel
Reception staff were excellent. Housekeeping failed miserably. On checking in, I was asked if I would like room cleaned the next day. I declined but requested clean towels to be provided. On my return, no clean towels were provided. The next day, I requested room to be cleaned. This did not happen. So again, no clean towels were available in the room. I had to get more from reception. Who were very happy to provide. I'm a bit disappointed that having been asked, there was failure to deliver. Otherwise a very good experience with decent sized room and good quality bed and facilities. Local supermarkets are also very handy and an excellent restaurant at premises.
avery sha
09.01.2024
Premier Inn Stoke-On-Trent (Hanley) hotel
Stayed for few days for work. Staffs were friendly and helpful. Hazel and Alex from reception team were very helpful. All reception team members are friendly and welcoming. Not happy with breakfast services. Asked for well cooked omelette, was refused saying only poached egg can be made. Agreed and asked for well cooked pouched egg & was served half cooked one.
Othniel Sarpong
19.12.2023
Premier Inn Stoke-On-Trent (Hanley) hotel
Lovely hotel, lovely location, restroom is a bit of a hassle to find as there are absolutely no signs to direct guests to restrooms, especially if you’re completely new to the place (which is most people really).
Julie Wright
19.12.2023
Premier Inn Stoke-On-Trent (Hanley) hotel
Stayed in a superior room this time, which meant we had a fridge in our room air conditioning, an iron and ironing board and access to superfast broadband, well worth the extra cost. Always stay in Premier Inns now as the standard of rooms is always the same whichever one you stay in. Comfortable and pillows give a good night's sleep which is so important. A definite thumbs up.
Connor Maxwell
17.12.2023
Premier Inn Stoke-On-Trent (Hanley) hotel
Stayed in a Premier Plus room for 5 nights, bathroom extractor fan didn't work leaving the whole room rather damp, especially as windows don't open nor have air vents. Significant condensation on the inside of the window causing black mould on the window and on the bathroom roof. Hotels are definitely going down in terms of room quality and cleanliness. However, restaurant was nice enough and food was decent quality. Worth popping in for a meal and staying elsewhere.
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Etruria Rd, Hanley, Stoke-on-Trent ST1 5NH
Premier Inn Stoke-On-Trent (Hanley) hotel