Pilot Garage

Hard but great experienceI used pilot garage for a repair (banging). On first trial, few parts replacement was done but the banging did not disappear. The garage expressed the responsibility and have replaced other parts free.After picking the car, I noticed a small scratch in the bumper and went back to them. They have also admitted responsibility and sent the car for body repair which was completed today.I am happy with their commitment, responsibility, and reputation’s and customer’s care.Denis was really understanding!Thanks

Easy to book an appt, quick turnaround, sound advice, good price and friendly staff.

Scammers, my car had a faulty start up that was noticably getting worse, booked a slot for a couple days ahead of the call, send the car in the morning and left it with them, spent the whole day in town waiting for them to finish, they rang me about 4pm saying they're just starting to work on it then ring me about half an hour later saying they dont have a clue ahats going on but checked the engine" i asked if they checked the battery

Amazing service. Quick and efficient with great communication. Hard to find a garage like that nowadays. Thank you.

I cannot emphasise enough how grateful I am to Mike! On arriving in Dundee, my car broke down, and Mike was the only one willing to take it on the same day. He quickly assessed the situation, considering the newness of my car, and suggested contacting Citroen directly for assistance. His advice was invaluable, and I was recommending I can get the repair done under warranty since the car was under three years old.During the entire process, Mike showed remarkable patience, assuring us not to worry and making our stay in Dundee enjoyable despite the unexpected car trouble. His wealth of knowledge and valuable advice made a significant difference.What truly sets Mike apart is that he went above and beyond by lending us his own car without any extra charges for three weeks! His level of kindness and dedication is simply unmatched.I can honestly say that Mike is one of the most honest and genuine individuals I've ever had the pleasure of meeting. If his garage were in Glasgow, I would unquestionably become a permanent customer. Thank you, Mike, for your exceptional service and support during this challenging time. I wholeheartedly recommend Mike to anyone in Dundee!

I paid £120 to have an AC compressor fitted and apparently Pilot Garage didn't even bother to check if it's working or not after they fitted it, even though they told me that it should work just fine, because when I took my car to another garage to get the AC re-gassed a few days later, I was told that the compressor wasn't engaging at all. A complete waste of money.

Have had troubles with my van for about a year. These guys sorted them all out in just over a day. Excellent service and also really tolerant of my lack of mechanical knowledge. Took time to explain what they had fixed and what had been causing the problems.

Best service ever!!! Reese was very professional and friendly too! Left my car 8:10am and was ready by 10am. My car was ready so fast! I’m really happy with the service!! Defo my new place to get my car sorted!!! Couldn’t thank Reese enough! Thank you Reese!

From the first phone call, asking for a quote, to picking the car up with an entirely new exhaust, it was outstanding. Great service, great communication, great price.Outstanding.Thoroughly recommended.A+ and 5*