zone1hearing

Absolutely brilliant experience with Matthew today. Went in completely deaf in one ear, came out 20 minutes later with my hearing completely restored. Highly recommend and an amazingly affordable price too.

I’ve had a blocked ear so booked in with zone 1 hearing. Such a lovely man checked my ears and said no wax, just a cold. I wasn’t charged for the appointment which was brilliant as we get charged for everything these days!! Have total trust in them, I was given great advice and as a business they clearly care about the customer as opposed to profits. Friendly, professional and amazing service. Would highly recommend. Thank you thank you! Adele xxx

Great care for very fair prices. Matthew was very friendly, knowledgeable and generous with his time/ expertise.

Enquired about services and they were so quick and helpful. Offered payment options to help my situation and were just generally really lovely people. Best customer service I’ve experienced in a long time.

I had a feeling my right ear was blocked but I’ve never had an ear wax removal before so I went in for the free checkup. I then got my ear checked by matthew and found it was completely blocked and after suggesting a few options we decided to give the removal a go. He managed to get all of it completely in minutes and also talked to me about aftercare. 100% would recommend and I’ll be going again frequently for the checkups!

Perfect service. Prompt, professional and same day. I went from basically not being able to hear, to having better hearing than before my impacted wax removal!Can't thank the team enough. We'll worth a trip just for the hearing test alone.

Matthew is a great, independent audiologist committed to top of the line hearing improvements for his clients. He’s very knowledgeable and incredibly honest and straightforward with his clients — couldn’t recommend more highly!

Great experience with Matthew this morning. Right ear was blocked due to a cold from last week and left the shop with it all resolved, also explains what the problem and very detailed on what to use for cleaning etc would highly recommend. Thanks again

I went to Zone 1 to get my ears cleared and also to see if they could suggest an upgrade for my new (but old tech) hearing aids. The first micro suction encountered some problem with dead skin attached to both wax and eardrum. I had a discussion with Mathew and ordered some Signia hearing aids at £1399 for which I paid a deposit of 1/2 and a TV streamer at £200. A few days later I had to go to the doctor with an ear infection but obviously cannot say whether connected with the micro suction or not. The hearing aids arrived and I paid the balance. I was a bit surprised to get no documentation of any description, no invoice, no contract, no terms and conditions, just a receipt, especially as I was told there was 60 day free trial period. Anyway a few days later my ears were still blocked so I called again and was given a speedy appointment. I was about to give up on the hearing aids and told Mathew so as they obviously could not work well with persistently blocked ears. Mathew suggested that he syringe my ears (whether this was wise in light of the recent infection is a moot point - I am not the expert). Further audiology showed no significant improvement so he adjusted the right ear with maximum treble and so maximum feedback. Shortly after I had to return to the doctor with ear pain which required strong antibiotics for the persistent infection which has still not gone away and I am still unable to us the hearing aid in the infected ear.Overall although Zone 1 are friendly and helpful this has not been a good experience for me and I am going to see an consultant ear surgeon who I hope will help.

Had a blocked ear and went for an ear wax removal. Matthew was very friendly and accomodating. Hadn't realized how blocked both ears were and my hearing has been much improved, would 100% recommend!