Randstad Business Support Recruitment Agency - Cardiff

Absolutely shocking company !! Came off on the sick as I was diagnosed with cancer so needed treatment Only not to be paid anything for 13 weeks as they tried telling me I wasn’t entitled to anything ( to find out I was ) when I finally got some money it was 3 weeks short and heavily taxed due to them putting over £1000 throu at once. Attitude of the supervisor yasmine is terrible. No end of issues with pay while I was in full time employment and it continues while off on the sick for £95 a week !!!!Stay well away

I have worked as an agency member of staff through Randstad for about 7 years. I wanted to take the time today to recognise a team manager who works at Randstad called Jasmine. She has been nothing but exceptional. The way she takes ownership and does not rest until your query/issue is resolved is phenomenal. I hope Randstad know what they’ve got in having you as part of their team. All the best for the future and don’t stop doing what you do!

Love it could do with some more days butt not complaining

Randstad were professional at all times and kept me updated at every stage of the process before the work placement

An unprofessional and apparently incompetent organisation. My 16 year son was offered his first job by this organisation on Monday the 17th July 2023. he confirmed he was available for the start date of the 21st of July 2023 and asked them some clarification questions. Nobody it appears is able to answer simple questions with a straightforward answer. It appears they don't have any work for him as offered. And, when we've eventually been able to speak to them, they've said its our fault. Beggars belief that they should offer a job they clearly haven't got to offer, and then treat a young person like they're the wrong one for asking clarification questions about it. Everyone should be treated fairly and equally, especially young people venturing into their first jobs. Randstad and their operatives in Cardiff have a lot to be desired and should be disgusted in their current approach. Unprofessional and unhelpful, making young people feel awkward about asking relevant and pertinent questions.

Such rude people working there. Had no work since September 2022. So I found alternative work and notified them. They now intermittently book work, so today 16/05/2023, I had booking confirmation emails. So again, I contacted them and spoke to Gemma. Explaining the situation with her and she just hangs up. Once you start they will take weeks to pay you for the work you do, it’s a nightmare to get hold of them and when you do that’s the service you get. Shameful.

Can't ever get hold of them on phone or emails.

A bit hard to find the place as there were no signs anywhere

Ranstad is really good company. They helped me from scratch till end. Even i had problem with company where i was hired Daniel Green helped me out to get my payment till I work. People are very professional they keep you updated people like Daniel, Rhiannon Oliver were very professional. They provide and take care of you with professional attitude and get you job in the best renowned company. Thanks to Daniel Green and the rest of the team members. Daniel was very nice to deal with.

*** Beware this company *** My partner, a nurse worked an NHS shift for them at Llandough Hospital and despite having a signed time sheet and confirmation emails from the unit manager she is still unpaid. Worse, she was originally paid for the shift only to have the money deducted from her pay weeks later. This deduction was not announced in advance or agreed with my partner. If you work for them don't be surprised if you have problems getting paid. Next stop small claims Court.