Gemini Blinds Birkenhead

We had shutters put in to the front of our house,from start to finish we could not of wished for better service,the installation team worked efficiently,you will not find another company as good as these

I contacted Gemini blinds looking for blinds for my bifold doors, i had a home visit for a measure up and quote and I ve got to say it was such a professional helpful visit. I went on to order Intu blinds on fitting day there was an issue with the tool required for fitting not being present in the box with the blinds but after calls to the office by the fitter the matter was resolved with my blinds being sorted and fitted the following morning. The fitting didn’t take long the fitter was professional ensuring he cleaned up as he went along and showed me how to operate them etc The binds themselves have made such a difference to our doors and look of the room so thank you all

Excellent service and beautiful blinds. The fitter Reiss, was very polite and his work was exceptional. Gemini is to be highly recommended.

Bought and fitted in the pandemic. Then around January 2022 two sets of blinds stopped closing and drawing up, checked online the mechanism is about £5 to replace. Instead I reported it and asked for a quote on shutters for my patio doors. Waiting for them to call back to repair with no response we called them but their attitude was “when you’ve paid a deposit for the shutters we will call and repair the blinds”! Obviously we didn’t purchase the shutters from Gemini, Instead we purchased from perfect shutters. Clearly loyalty for their customers doesn’t sit well with their customer charter.

Extremely disappointed with the service and standard of product supplied. Have had a considerable number of issues that have not been rectified. Blinds arrived damaged and marks are apparent on almost all of the blinds. Some replacements were ordered however these were also fitted damaged. When the fitter arrived to fit the replacements, he wasn’t even sure which ones they were for. Initially the blinds in the three rooms were not fitted straight and dirty marks were left on newly painted walls. Plaster was damaged during installation and after agreeing an amount to cover this damage they have then refused to pay it. Securing cleats were left broken. I now have substandard and damaged blinds in three rooms and Gemini refuse to acknowledge the issue or do anything further. Totally unsatisfactory. AVOID AT ALL COSTS.

From first call to office to arrange home visit to Kieran coming to fit today no issues at all. Simon came to measure, chose what we wanted, deposit paid. Office kept in touch always friendly and polite.Great experience all round. Thank you Gemini. We are delighted with all blinds.

Had our blinds fitted over the weekend, absolutely delighted with them. The guys who fitted them were on time, professional and did a great job.We are extremely happy with the service we have received and would highly recommend Gemini Blinds.

Had large electric blinds fitted about 2 years ago which have been fab, noticed on Monday that the casing at one end was coming away from the wall. Called Gemini and they had someone out the next morning and fixed in no time at no cost. What a brilliant service, wouldn’t go anywhere else. Just wish all local businesses could be the same, sadly not the case. Thanks Gemini!