Frank Harvey Hi Fi Excellence (Hifix)
184 Reviews
- Friday9:30 AM–5:30 PM
- Saturday9:30 AM–5:30 PM
- SundayClosed
- Monday9:30 AM–5:30 PM
- Tuesday9:30 AM–5:30 PM
- Wednesday9:30 AM–5:30 PM
- Thursday9:30 AM–5:30 PM
About the Business
The Home of Hi-Fi Excellence | Lowest Prices & UK Free Delivery | At HiFix we offer great prices on the latest Hi-Fi and home cinema equipment. With a vast range of quality speakers, headphones, turntables and more, we have it all.
Contacts
Website
Call Us
+442476525200
163 Spon St, Coventry CV1 3BB
Hours
- Friday9:30 AM–5:30 PM
- Saturday9:30 AM–5:30 PM
- SundayClosed
- Monday9:30 AM–5:30 PM
- Tuesday9:30 AM–5:30 PM
- Wednesday9:30 AM–5:30 PM
- Thursday9:30 AM–5:30 PM
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- In-store pick-up
- In-store shopping
- Same-day delivery
- Wheelchair-accessible entrance
- LGBTQ+ friendly
- Wheelchair-accessible car park
- Wi-Fi
- Kerbside pickup
- Cheques
- On-site services
- Online estimates
Recommended Reviews
gareth jones
18.03.2024
Frank Harvey Hi Fi Excellence (Hifix)
Terrific experience purchasing a Krell K-300i. Phil, the shop owner went out of his way to help me with an arrangement to pay as I was short of funds. Phil and another colleague I spoke to were extremely knowledgeable, helpful and courteous too. I can highly recommend this shop to anyone looking to purchase audio equipment and when I have saved enough money to purchase my speakers, I'll certainly be returning there. If Phil or his colleague read this, many thanks again for your all your help. I look forward to making contact again in approximately one year's time. All the best, Gareth.
Steven Petty
06.03.2024
Frank Harvey Hi Fi Excellence (Hifix)
FRAUDS. DO NOT BUY FROM THIS COMPANY. I'm just one of many people that have been conned by this company recently, see for yourself by looking at the reviews.Bought and paid for a Kef Subwoofer, £800. They told me it was delivered and sent me a picture of a cardboard box in a random stairway. Shock, the box was not there. It wasn't even delivered to the right lobby, let alone my office.I have tried to resolve with them amicably and even contacted Frank Harvey directly (I assume he is the poor excuse of a Director as he has the same name as the holding company of HiFix). It is now 8 weeks later and they have refused to either send me the product which I have paid for in full, or refund me in full.Couple of facts.. The £800 item was not signed for.... The customer service is appalling, they took my money on the 31st May! The told me to go the police and get a crime ref number, I did that and then was told that they couldn't help".Literally
Fatima Rizvi
11.02.2024
Frank Harvey Hi Fi Excellence (Hifix)
Beware! This shop and the owner Frank Harvey are frauds. They will overcharge you and you will never get your products. If you visit this shop, you're likely to be paying exorbitant prices for defective equipment. They also seem to sell refurbished items as new. If you buy something here, it may not work well when it arrives. Deal with this business at your own risk.
Rajesh Dhooper
04.02.2024
Frank Harvey Hi Fi Excellence (Hifix)
Went in looking for advice on new speakers and received top-notch care and support all the way through. They were more than happy to let me demo recommendations in store at a day/ time of my choosing, with my own music and were able to set up pretty much exactly the same equipment as I have at home. No pressure to make the purchase, and a great, relaxed environment. Bought them in the end with stands and some extras at a very competitive price. Truly overjoyed with it all. Salesman even emailed me around a week later to see how I was getting on with them; haven't had that from any other company before! Wouldn't go anywhere else for hifi equipment, keep up the great work, guys!
Oaklea Trevor
01.02.2024
Frank Harvey Hi Fi Excellence (Hifix)
Used Hifix for the first time to order a Rega Carbon stylus. Having been fed up by all the dubious fakes on the normal websites it was refreshing to find a cost effective genuine replacement online via them. Stylus received within 2 working days. Carefully wrapped and a define genuine product. Would definitely use them again for sure.
Andy Denton
25.01.2024
Frank Harvey Hi Fi Excellence (Hifix)
Visited the shop today last time was 2 1/2 years ago said what I had bought previously and what I wanted to buy to add to what I already have and the manager instantly remembered me buying it and who sold it me all that time ago !! Had a chat showed me a few things gave me some excellent advise which actually saved me money made my purchase and left in less than 20 minutes very impressed with the knowledge and advise won’t shop anywhere elseThis place isn’t about making money it’s about building relationships first
David Mills
15.01.2024
Frank Harvey Hi Fi Excellence (Hifix)
I purchased a Yamaha 109 YAS soundbar from this company. I opted for click and collect as we needed it ASAP. I collected from Coventry which was over 40 miles away. I paid cash because cash is king whilst it is still with us. I got home and tried setting up the soundbar and this was impossible because no power was going into the soundbar. Obviously a faulty soundbar. A £180 soundbar that didn't work was of no use to me. I contacted Mark at Frank Harvey who said he'd arrange a collection and full refund. This was on the 3rd February 2023. I was told I'd receive a refund but nothing as of yet. I have called up numerous times and have sent numerous emails to no avail. The customer service from this company is absolutely appalling. I do NOT recommend purchasing from this company. My solicitor will now be dealing with this company. A notice of liability has also been served.
Martin Wedge
15.01.2024
Frank Harvey Hi Fi Excellence (Hifix)
Frank Harvey Hi-Fi helped me put together a brand new hi-fi with great advice. Really friendly and knowledgeable staff and even a record shop on their site in Coventry. Well worth traveling to as they have so much choice on show in their studio. They even have an internet shop under the Hi Fix brand if you want to order online. Thank you and will come back again x
micheldubai
25.12.2023
Frank Harvey Hi Fi Excellence (Hifix)
Fantastic experience. Very knowledgeable people. I bought a complete system with Kef Q950. Q650C, Q350, Q50atmos and svs sub, denon x4700h and marantz 7055. Dealt with Blake who gave me some very good advice. Overall very satisfied. I recommend 100%. All was done by phone as i live very far away and the entire equipment was packed very nicely for a long journey.
Declan Kirk
21.12.2023
Frank Harvey Hi Fi Excellence (Hifix)
Attitude of who ever it is that answers the phone stinks. I ordered some computer speakers and have been waiting 2 months for them to arrive.When making the purchase I assumed they were in stock but later found out I needed to wait 2 months for the supplier to help. Person I spoke to on the phone wasn’t particularly helpful.I rang again 2 months later for an update, they wouldn’t look up my order and just said I should wait for whatever I was told to carry on waiting. Sense I got was that they didn’t care and don’t want to help…
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163 Spon St, Coventry CV1 3BB
Frank Harvey Hi Fi Excellence (Hifix)