First Dental

Went for a scrape and polish but the dentist literally spent 20 minutes scraping the back of 1 tooth an then said all done. Although i found it funny when I had noticed. It was still shocking, rude, irresponsible and lazy

Great service from everyone at first dental haven’t been to the dentist since I’d had my braces off, Dr Rahman was amazing and put me right at ease.

I’ve been several times now and each time I’ve been made welcome and soon find myself relaxed. The staff are very friendly and the dentist I have a long with his dental nurse are fantastic. The receptionists are very polite and welcoming so your put at ease as soon as you walk, they constantly keep you up to date if there running behind. So all in all I would highly recommend.

Receptionist was rude on the phone. Called up to confirm my appointment as I haven’t received confirmation to be told it was last week and they text me, no they didn’t, turns out they’ve inputted my number incorrectly on their systems, she said as it’s my first appointment she can’t book me in again. Wouldn’t recommend best find another dentist.

Myself and my 6 year old autistic son visited today, my son has special needs, and has been failed by a previous dentist, and all I can say is, what a positive and understanding team, the dental treatment was explained really well, and with patience, I was overwhelmed by the level of care and the way the treatment was tailored for my son, we left with 2 fillings and smiles, thank you so much

I am afraid of the dentist but the treatment and care I have received here is unbelievable they make u feel so comfortable with excellent customer care amd service in my 48 years this is the best dentist i have been to and would highly recommend it to anyone they dont just fix ur problems they care about your treatment ur anxiety and make u enjoy going to the dentist i wud like to say thankyou to them gor getting me over my fear

Very friendly practice, I have been a patient for many years and every time I attend I feel very comfortable. All staff are outstanding and the place runs smoothly. Very proud to be a patient at first dental!

One of the worst, the attitude you get from the receptionist is just crazy. They do us a favour just to book an appointment. What they don't realise that they get paid to provide service.Please train your receptionist and staff how to be more courteous and kind.

A very traumatising experience. I needed root canal treatment which is quite a big piece of work. The dentist didn't know how to numb my gums all around the teeth as my teeth can be quite stubborn and won't numb easily. She only injectec anesthetic in my cheeck which obviously numbed my cheek but not the gums. She started introducing the sharp files and despite telling her that it hurt she insisted that pain is normal for root canal treatment. I asked her to inject more anesthetic and she said she already injected the maximum dose, however she injected it again in the same place which made no difference as I could still feel the pain.She told me that I need to decide what I want to do because I would need to be sedated to have root canal treatment when actually I know for a fact that this is not the case. I went to a private dentist now and she managed to do the root canal treatment without sedating me but knowing which nerves needed anesthetic.Anyway, the overall experience was traumatising, no empathy, no people skills, a very condescending tone of speaking to patients, no manners...would never go back again.Hope this helps.

I am not from Walsall and I hadn’t been to see a dentist in years and years. Even though I had no problems with my teeth, I decided that I should see a dentist as soon as lockdown lifted, purely due to the amount of time it had been. I called a few dentists and they all said they had a backlog due to Covid-19, and were unable to accept new NHS patients. They could however, accept private patients, which made no sense! I called First Dental and expected them to say the same thing but I was pleasantly surprised. I spoke to a lovely guy called Conner. He booked me an appointment and gave me all the information that I needed. He was so helpful as he went above and beyond in answering my questions regarding location, parking, prices, duration, etc. This is what I call fantastic customer service! I’ve now had my appointment and I saw Mr Singh, who was very friendly and so were all the other staff. The building is clean and I like it how the staff ensure that every patient who enters the building, wears hand sanitiser (we’ve got to protect each other!) Parking is easy as Asda Bloxwich is a minutes walk away.