Just Go! Holidays

We book a holiday package to Torquay, with hotel, return by bus, and tour to 4 other cities included. Was amazing, the company on the bus, and the driver, Mr Lawrence very kind and helpfull.Recomend the company!

What a fantastic holiday we had to Edinburgh Tattoo and Loch Lomond in August 2022 with Just Go Holidays, (Two adults and our 20 year old daughter)It was well organised, we had a fantastically friendly driver (Tony) and the holiday was great value for money. Unfortunately the Scottish weather wasn’t on our side, but that didn’t stop us enjoying ourselves.We loved it so much we have booked a European holiday for 2023. I can’t fault this company, it’s the first time we have booked with them and it won’t be the last.

Sold a hotel holiday (with payment) for a 3-4 stars. Three days before the departure date, the hotel name was released and it was a 1-2 star hotel (being sold on their website as such). Shambles and customer service truly shocking. Never use!

Currently on our way to stoke on Trent from Manchester . We’ve been on the coach for two hours already and are just leaving altrincham. We are staying at a hotel in stoke on Trent to go to a concert in Liverpool???? Living in Manchester.Currently going in the opposite direction.When I got the itinerary I rang ‘just go’ customer services and I asked why our hotel was in stoke when I live in Manchester and are going to a concert in Liverpool. I was told that a team of experts work out the logistics and this is the most appropriate itinerary. I questioned the logic and was told that my t’s and c’s state that we will stay at a hotel in the UK! So I have to be grateful that we’re not at a hotel in Torquay. The customer service rep was quite defensive. I was very polite and was taking it in a light hearted way. I suggested that Liverpool is 50 minutes on the motorway for me and had I known that I had to go to stoke I would not have booked. He would only concede that ‘maybe there should be more clarity!Still on the coach . On the way to Lymm services now after 2and half hours: everyone on this coach say they won’t be booking with ‘just go’ again.Driver is lovely:

My trip to Scarborough and Witney.was fantastic .food at the grand hotel was buffet style.so you could help yourself.i went Monday to Friday from 20 November 2023

I booked a coach trip to Wales especially to visit Portmeirion. They told me the hotel I would stay in and I would spend the morning at Portmeirion. Just before departure I was told my hotel couldn’t accommodate me, even though I had booked 8 months prior!The hotel we were put in was a disgrace and the service and food not much better.The day of the excursion to Portmeirion came. Instead of the morning, I had 90 minutes in the afternoon.Complaints were sent and Just Go holidays thought they had nothing to answer to!I’ve given 1 star as I couldn’t post this review without it!

Just got back from the Isle of Mann. Our driver was Clive Frances he was brilliant. It was he first time on the Isle of Mann but you would never know it. Very professional , friendly and helpful. From the four trouble makers in the back of the coach

I have just returned from Bournemouth. The hotel, heathlands hotel. Its only rated 2 star, its much better than that. Clean rooms, lovely staff. Dave, our driver, couldn't do enough. We went on trips every day. Highly recommended. Definitely going again. Thank you

Just returned from Italy, brilliant tour guide David pleasant, helpful and friendly the same could not be said of the receptionist at our first hotel no food (apart from breakfast)or bar. We arrived 7pm ish asked him if there was anywhere nearby to eat and he told me to use google". Found a small Trattoria a few hundred yards from the hotels secondary entrance. The lighting at this side of the hotel was not good neither was the road outside. This hotel was more used to weddings and functions that caterers were brought in for not for holidaymakers. Better planning needed!!"

Great value holiday to Bournemouth in including trips to Weymouth and Isle of Wight via hovercraft Coach driver was brilliant, hotel was decent with good clean room, good meal plan and helpful staff, great location ( 5 min walk to beach) trips were good but could do with more time on the individual trips and more leg room on coach( minors though). Would use just go holidays again