The Athenaeum Hotel & Residences

I can’t comment on the rooms as I have never stayed in them however we come here often just to sit in the outside seating area and have some drinks. The atmosphere is very nice and pricing is reasonable. The staff are really friendly too.

Gorgeous hotel with a tranquil atmosphere and superb service.The restaurant staff are polite and attentive but not in a way that puts you off. I would recommend the rose petal anti-ageing tea if you’re in for afternoon tea or cream tea.The spa facilities are the perfect size as it makes for a more intimate spa day. Louise at the front desk was the epitome of excellent service and our masseuses were both lovely and professional.I particularly liked the fact that they stagger their clients which means you have only 1-3 other people there at the same time as you using the facilities, which really made me feel very special and looked after.We were fortunate enough to experience the spa day in all its fullness, starting at the restaurant and ending with our treatments. Everything from start to finish was faultless and the complimentary glasses of Prosecco were the cherry on top of a lovely experience.My friend and I had a wonderful time and we would both 100% recommend and 100% be back.

Magnificent place that may strike you as posh, but everyone is so welcoming. We love to drop in for a cocktail if we're in London, and you're always greeted warmly by all the members of staff. And they make a mean Old Fashioned.

Booked a couples spa treatment. When we arrived, we were shown around by the staff who were very friendly. The facilities are super small and we were lucky that there were only two other people there, otherwise we wouldn't have had any space to sit down and relax. We were told that the jacuzzi was out of order that day, which was disappointing. However, we were offered a gift voucher so that we could return on another day and use the facilities for an hour, which was honestly amazing. The massage itself wasn't that great though. The massage therapist asked me if I had any areas she especially needed to focus on, however, when she did the actual massage she did not focus on that area at all. On top of that, she slipped with her hands and actually ended up hurting my back pretty badly. I was in pain for days after the massage.Overall, not a mind blowing spa day experience but definitely not bad either.

Cannot eat this location where the hospitality of this finest establishment. Staying at this hotel is like being the family. The food is great and the bartenders are one of a kind.

This review is only about spa and not the hotel itself. For a 5 star hotel, it’s a very modest spa which can be marked at 4 stars at best - and that’s mainly to the nice personnel who’s helpful staring from the reception. Facilities are TINY! Even if it’s only the 2 of you, you will simply not fit in the sauna (you can only sit there and can’t lay down as there is not enough space for that, and we are both slim). Steam room is a bit better but still too small, again not comfortable for 2 people, only for seating. At the same time, even though they try to allow a couple at a time, there can be more than one (we had this experience), so you kinda have to compete for the space. Jacuzzi is not too big too.Also for a 5 star hotel, no basic things in the changing/shower area. No single use brushed if you forgot one (can be a big trouble for people with long hair), no earbuds etc. Hair driers are available but the cord is so short you have to stay in a very uncomfortable position to use it! And I’m sorry, but it was dirty.. I simply didn’t want to be there because of all the hair and dirt which wasn’t cleaned (pics attached). Not acceptable for a 5 star hotel in my opinion. The treatments are okay. If you’ve been to some really good places and have something to compare with, you can spot the difference.

We'd booked a spa experience - we weren't staying at the hotel. The spa was small but beautifully designed and we enjoyed the steam room, jacuzzi and sauna. The treatments were luxurious and relaxing and we left on a cloud of bliss!