Reco Energy (formerly J M Electrical)

Jim was part of the team that refurbished my bathroom. He was always on time and polite and happy to discuss our requirements and make suggestions even when that led to us changing our original plans and requesting electric supplies to a completely different wall. Very happy with Jim's service.

JM Energy, now Reco energy, fitted my solar panels on my roof. They arrived when they said they would and worked efficiently to install the panels and inverter. The installation went smoothly and was soon up and running.A hiccup with the reporting to the app on my phone was soon put right.My installation was chosen to be audited and other than one very minor issue it passed with flying colours.The system is just over 12 months old and has been trouble free and has produced more than the 4088kwh it was expected to produce.Would definitely use them again.

Reco/Dartmoor Energy have just installed an Air Source Heat pump “retrofit” into our 1900‘s ground floor flat. We are in our 70s, and the installation needed to coincide with other building work we were having done to move our kitchen into a different room. This was important to minimise disruption but also because moving the kitchen would take our aging combi boiler completely out of action and mean no hot water or heating until the ASHP went live.We already knew some of the Reco/Dartmoor Energy team, as in 2021 Dartmoor Energy installed an ASHP in my daughter’s home, and so we asked them, along with two “nationals”, to quote. All the companies carried out a detailed site visit and all were approved under the grant funded Boiler Upgrade Scheme.It was important to us that whoever we used could advise/do the leg work on the grant application and could work well with our builders as they relocated our kitchen and installed bifold doors - this was especially important as we would be living here while all the work was taking place. A thorough site visit with time for us to ask questions and understand the answers meant we would all know what we were letting ourselves in for and would reduce the likelihood of unforeseen stress and problems occurring during the installation.Price-wise, Reco/Dartmoor Energy’s quote the middle one. Their proposal was the clearest and most helpful, showed that they had listened to us, and the ASHP they included was the quietest and most efficient of those quoted for. This and our previous experience of their workmanship and customer support made the decision easy.Reco inspired confidence from the beginning with James (surveyor and coordinator) and Lee (who leads on installation) on site discussing the practicalities of the installation in an old building and the additional things that were important to us. We wanted to avoid damage to our treasured wooden floors, reroute the hot water supply so it would feed the most frequently used taps first, and synchronise the ASHP installation with the kitchen move so the new pipe work would be neat and where possible, would be concealed. Working alongside our builder, and with absolutely no fuss at all, just a lot of skill and attention to detail - it has happened! We are absolutely delighted with how it looks and how it works, and the minimal impact on our existing decoration and flooring.From the start, Reco have stood apart. They are a talented, well qualified team of thoroughly nice people who really know their stuff and work together - and with other contractors, to make things happen in the best possible way. We have been absolutely delighted to have them do the work.(Attached photo shows the neat pipe work before insulation).

Recently had Solar Panels fitted, can not fault this company, fitters we’re amazing, Luke the electrician was great and gave us all the information we needed to know about the system. Jim the boss kept us informed of progress all the way through. If you want Solar Panels fitted these are the people to go to.Lin Jones, Polyphant

Edited a couple of months later. They installed our heat pump. Very intelligent knowledgeable people who clearly are sincerely dedicated to 'greening' people's lives. Environmentalists with hard mechanical and electrical qualifications plus the actual physics (at last!) that underlies all the other stuff. They also seem keen to recommend the most durable hardware which is, of course, an often overlooked but highly significant part of making rational, economic and effective environmental purchasing choices.I've marked them down to a 3* (from my previous 5*) mainly because, apart from a couple of 'loose ends' , mainly down to their apprentice, the 'main man' - Jim Mckenzie - is not very good at speedily responding to texts, answerphone messages, emails etc. To be fair, they are swamped with work and dealing with the 'riddled with ambiguity' government bureaucracy relating to RHI and green home grants can be very challenging, but they really need to sharpen up their customer communication skills to a professional standard - when a business gets a request for information, the very least they should do is ping back an acknowledgment that they've received it...

Great work, fair price also. Thanks Jim

Top lad! Helped us with our new bathroom and did a fantastic job, i would contact Jim again for any future work.