Timpson

Not sure where the older negative reviews are coming from, I can only assume the staff member has been either retrained or replaced - I went in recently and had a very pleasant employee help and provide a good classic professional service. I only give 4 stars instead of 5 because I would have liked to see more variety of specialist product offered for sale in the shop, but this comes down to the franchise owner, I suspect. I would highly recommend this Timpson branch, and when other high street stores are being closed down, this store has someone who knows what they’re taking about, providing a good service. A rare thing to come by these days. Definitely recommended.

Very good and quick service! The young gent who dealt with my watch and keys was great.

Great service. Unfortunately the hours advertised on Google are incorrect as the shop now opens 9:00am till 5:30pm Monday to Saturday and Closed on Sundays.

Very good and friendly and if you need any battery's for a watch they can replace it very quickly

Excellent service, went into store within 10 minutes he'd repaired strap and replaced my watch battery, at cost 30% less than another shop in the group

Had the items I wanted - service great.

These guys are very helpful, cutting keys if it doesn't work, no questions asked they try to do it again. Superb service. Winston couldn't have been more helpful and a real credit to the Timpson brand.

The man who was in the store today was very kind helpful and nothing to much trouble he chatedwhile I waited for my orders to be done that's what makes you want to go back

RICHARD who seems to be the main man in there is Brilliant. He's conscientious, and very good at his job. He needs a pay rise, because whatever he's on, he deserves more. I've been a few times with watch related issues and I always get a super helpful service. 11 out of 10 easily.

Great service at Timpson in Hitchin. Timpsons have an excellent work ethic. Worth looking them up.