Hillbark Hotel & Spa

Thank you so much to Victoria for my massage & facial yesterday at Hillbark Spa. What a lovely treat! It really was fabulous - tension in my neck & shoulders are so much better & my skin has been glowing today. Highly recommend & I look forward to returning xx

The whole place in terms of the settings is amazing but other than that you aren't made to feel welcome when your paying 300 pound a night you expect people and staff to treat you nice, but when we we met with the head butler"

Had afternoon tea this Saturday. One of the best we've ever had. The staff were friendly and helpful and couldn't do enough to make us welcome, especially Lois. We were celebrating our joint birthdays with 2 of our grandchildren and were surprised when the staff walked in with a ahppy birthday message with candles and cake which made the experience even more special Can't recommend this beautiful hotel more highly Thank you from John and Sylvia

I had a Magical and Memorable visit at this Historic and Beautiful Hotel. It is filled with creativity, elegance that makes it a very unique experience. I thoroughly enjoyed my Historic tour and the many delicacies served for afternoon tea.A wonderful day. Thank you Hillbark staff for making this special.

We love Hillbark! We had our wedding here (Sept 22) and can’t speak highly enough of how amazing the venue, and more importantly, all the staff are. Charlotte and Amanda were incredible at every stage in helping us plan the day, and inspired nothing but complete trust in their ability to handle everything - very useful when we could only visit once every few months as we live so far away. The day itself was faultless, the food was incredible (thanks Craig!) and every member of the team was an absolute joy to be around - something all our guests commented on how lovely all the staff were, helping to make it such a perfect day. Keep up the good work everyone, we’ll be back to stay and say hello for sure!

Gorgeous building itself but a few questionable things about the venue; CCTV camera (supposedly not working) in the female toilets only, unprofessional behaviour from the staff (the servers at lunch were bickering in front of wedding guests), very low wall with a big drop onto concrete by children’s play area outside which is very dangerous, staff went searching the guests rooms (and bags) for alcohol whilst guests were attending the wedding service and ridiculously high and inconsistent prices for drinks from either bar. Wouldnt visit again.

I couldn’t give them anything other than 5*, more if I could. I’ve just returned home today from celebrating my 40th birthday at the Hillbark, just amazing. We were greeted by the butler who carried our cases. I was upgraded to a family suite giving us much more room. In the room, we had; water, fruit and handmade chocolates on arrival with my welcome letter. The evening meal was delicious, fillet steak was perfection. The staff surprised me with a ‘happy 40th birthday plate’ with handmade chocolates whilst pianist played me ‘happy birthday’. The hotel is currently decorated for Christmas, it is just beautiful. Our room had decorations and a tree but I think this was just the family room. The surroundings, the building and the scenery was perfect for a relaxing birthday celebration.The breakfast was delicious. We opted for a full English but the selection was great. The chef makes all jams, preserves on site fresh, together with bread, pastries, ice cream. All produce is locally sourced and extremely fresh. It was totally worth every single penny.The staff were just superb, it really felt like they genuinely cared. We had treatments in the spa with Victoria who was lovely, nothing was too much trouble. Unfortunately, I don’t know names of other staff but they were all so kind and I LOVE the history of the building, the homely touches and the fact the family reside at hillbark. It really is a home from home. We are making it an annual tradition for Christmas now. Thank you so very much to you all. The last picture is all edible and handmade by the chef. Hillbark is open to anybody all year round, so if you’re fancying a relaxing coffee by the fire or an afternoon tea with exceptional service and quality then I can’t recommend it enough.Thank you all again, see you all soon.

We have been to Hillbark today and had a treatment as well as afternoon tea and I can truly say it’s been one of my favourite days. Molly in the spa is amazing, lovely, friendly and does the best massage ever. Staff took us on a tour before afternoon tea and were so lovely and friendly. Nothing is too much trouble here and if you are looking at having a special pamper day then Hillbark is the place to be it’s just stunning

My wife and I enjoyed a lovely afternoon tea as a belated anniversary celebration on Saturday 12th November. From the moment we were met by Lauren, our very personable hostess, at the hotel entrance until our departure, two hours later, we could not have been made more welcome and spoilt. Our table was prepared for our arrival in the beautiful bay window, which was flooded in sunshine and adorned with seasonal decorations. With the assistance of an attentive Mark and Molly we enjoyed a tasty selection of freshly prepared sandwiches, mousses, cakes and scones, not forgetting a glass of champagne and the obligatory cups of tea. Throughout, we were serenaded by Hotel pianist, Graham who took time out to visit us at the table for some pleasant conversation. Thank you to all the staff for a most relaxing, enjoyable and memorable afternoon.