Trust Matters Family Funeral Services

Trust really does matter and this family run business’ namesake says it all. Jackie and her team take all the stresses away of organising a funeral. They are not only efficient and professional but warm and caring to all their clients catering round their needs and the funeral they desire for their loved ones. Their kindness and sensitivity is second to none. Jackie not only organises everything but turns up on the day to make sure everything runs smoothly. We have used them for both my father and mother’s funeral and both days would have made them so proud to have had such a wonderful send off. They don’t just deal with the funeral but with probate and trusts amongst other family matters such as inheritance tax etc. We have been using them for years now. I’m only allowed to write a five star review but for us I would rate them much higher. This is a company that really cares and I can’t rate them enough.

Trust Matters handled my father's funeral brilliantly. Jackie was extremely efficient and reassuring without encroaching on our wishes, or our private family grief, in any way. We were able to trust them completely and they delivered in every way. We are really grateful to Jackie and Graham for everything they did. The funeral was perfect.

We're so incredibly grateful to Jackie and team for everything that they did, leading up to my father's funeral and on the day.From our first phone call with Graham through to the meeting with Jackie and Graham and then all the subsequent phone calls, etc, it was very clear throughout that we were in good, safe competent hands.As Hindus we had some slightly bespoke requirements which Jackie listened to carefully and ensured they could be accommodated. She even made a home visit beforehand to ensure that we would be able to safely bring my dad home first prior to the Crematorium.Jackie has such a high level of emotional intelligence and warmth coupled well with great organisation skills which meant that the day went without a hitch.

Everything was handled respectfully and compassionately. Jackie led the proceedings on the day with an air of quiet, professional competence and ensured that everything ran smoothly. The celebrant recommended by Trust Matters delivered a wonderful eulogy and really helped to celebrate my Father's life.Many of the mourners commented on how nicely the funeral was orchestrated and I am sure that my Dad would have been pleased.I therefore have no hesitation in recommending Trust Matters Funeral Services.

From start to finish we found Jackie to be professional, efficient, sensitive, patient and caring. Nothing was too much trouble, we felt she was always there for us through a difficult and stressful time. Her advice was sound and she was unfailingly helpful. We felt her input helped make the funeral a beautiful occasion. With heartfelt thanks from the Reader family

Jackie explained everything we needed to know and was helpful every step of the way. Her professionalism and efficiency made everything much easier at such a difficult time.We have used Trust Matters twice now, and both times we have been extremely happy with the service provided.

I highly recommend Jackie and the team at Trust Matters. They were respectful, sincere and professional throughout the whole process. They guided us through all the decisions which culminated in a beautiful service in memory of our mother.

The whole of the service was carried outPerfectly. The Humanist was reallyGood, he spoke as if he had knownMy Nephew all his life. I would highlyRecommend this service to anyone

Jackie at TrustMatters organised a wonderful send-off for my father, while also showing huge sensitivity and compassion to my mother and to me. Jackie was amazing and we will have no hesitation at all in highly recommending TrustMatters to our friends.

We chose Trust Matters for our father's funeral because they had dealt with the burial of our mother back in 2006 and it felt reassuring to have a long standing family-based firm. Jackie was utterly professional throughout, as well as calm, friendly and approachable. She covered every detail and was meticulous in ensuring that we were comfortable with all the arrangements and that we were clear about all the details. On the day she and her staff were both professional and kind. I couldn't recommend them more highly.