Care Home Edinburgh | Cramond Residence | Respite Care Edinburgh

Fantastic care home with friendly and helpful staff

My mother has been resident here for 11 months and has received the best of care in terms of her physical comfort and round-the-clock emotional support thanks to a well resourced, highly motivated, professional team with excellent facilities. It gives me great peace of mind to know she's there and in good company, and I'm able to read all the updates to the carers' notes live online and via an app. The Residence is a lovely, tranquil but lively place to visit as a guest, and I'm able to get tested before every single visit, which is reassuring.

Definitely not for disabled people or wheelchair users. The threshold’s of the outside doorways are not flat. A wheelchair user would need a hand getting in or out the building.In the bathroom the sink is too high and it’s too big to get close So cleaning your teeth and Washing face is impossible. The toilet roll holder is difficult to operate even able bodied staff have difficulty getting tissues out. The toilet is not a disabled toilet. the hard plastic seat is sore and uncomfortable to sit on. The shower chair does not fit in the shower as result I have to lean my head back as far as I can which hurts. The food here is not good.On a lighter note the staff here are amazing. Really nice and helpful. The exception is the manager Christian what he promised me at home was not delivered.. i asked to see him. It took three days to see him and that was a waste of time. I had four issues to speak to him about. I only got to three issues and he had to go and never came back. I later bumped into him in reception and said that I wanted to speak to him and by the time it took me to turn my wheelchair around to face him he was gone. My issues remain unsolved and that was three days agoMaybe it’s because I have an untrustworthy social worker from Westerhailes who always bad mouths me and she doesn’t know me. She is protecting some of her colleagues who are not truthful and I have lots of proof that shows this.Christian is the only person in here that she has spoke too and the only person in here that I have a problem with.This place is very nice and unless you are in a wheelchair, or young you will love it hereIt’s perfect for the elderly..I should be somewhere where it’s wheelchair friendly. Like Leonard Cheshire which is around the corner from my house.Before social workers admit a client, please check out that it’s suitable for their needs.

Mum has been in Cramond a few times for respite after hospital ops and received exceptional care and nutrition as well as physiotherapy . She is now a full time resident and it’s very reassuring knowing she is getting the best nursing care to meet her needs now . TLC in abundance from wonderful staff at tender loving Cramond !

The staff facilities at the Cramond Residence are wonderful. During a year when family visits were restricted due to Covid, the staff at Cramond became a second family for my father.