Timpson

We booked a restaurant for Sunday and we were looking forward to it but it was cancelled as that restaurant was shut that day and we didn't know that until the day before

Went to get a car key cut on Saturday and the man behind the counter was very rude, verging on aggressive. I think he's probably in the wrong job, definitely shouldn't be doing anything customer facing. Will never go here again.

Bruno was a life saver. Was visiting family and had a long journey back when my car key fell apart.He tried to help, cutting a new key, however the Nissan steering lock system only works with Nissan keys and he couldn't fix that. He glued the broken parts of my official key back together and would not take any money for time or wasted key cut.Got my car back home safely. Nice guy!

Picked up a dry cleaned suit jacket yesterday. Service and quality couldn't have been better. The gents that served me were polite, professional and efficient. Awesome!!

All you my need for key cutting, battery replacement, shortening watch straps and others. Always good service.

Went to have 2 keys cut. Walked in, walked out, job done ✔️. Very friendly and efficient.

Stay away from this branchLeft my watch there for simple battery change. When I came back, they told me that there was an accident and the glass was broken during the process. Fair enough accidents happen but what followed was nothing but awful display of customer service. Originally have been told that repair would take between one and three days depending on whether or not they will have to send it to the workshop. After three day without any update I called and they said that the watch is in Manchester and they don't know when it's going to be back. Eventually I got my watch back after over two weeks and it had marks on the case!!! No updates from the branch at all during this time, had to keep calling myself to find out what is going on. Bunch of amateurs. I'm not necessarily saying that the whole company is bad but this branch certainly is. Do yourself a favour and stay away. Try branch in town instead.

I took a pair of Redwing boots in to have them resoled. They were done in a week to a standard better than Redwing did them many years ago and for much less money. Highly recommended!

The man behind the counter did not want to help me at all , i had a broken key he just told me no i cant do anything with that you need to go back to the manufacture .... He did not even try to help , he shouldn't be in this job useless..... So i went to (Shoe Care & Engraving Services ) Bridge Street fantastic service , my key was in 2 half's , he had ago cutting a new key and it fits like a glove ... Perfect , he got me out of a sticky situation ....

I had an issue with my car key so was advised that Timpsons may be able to help. The gentleman that served my was ever so kind and did his best to fix the issue. Luckily for me he did as he saved me a lot of money. It felt like he went out of his way to help great service!