Claremont Lodge

This home is awful I went to visit a friend who a resident the other week and when I arrived my friend was wanting the toilet the staff were out side smoking, staff very rude some what aggressive in tone . The place is rundown with paint peeling from walls I raised my concerns with the care quality commission.

This care home appalling rundown building residential are never motivated, the seniors run the home as manger is to weak to manage staff. The CQC report is not a true reflection on this home as one of day carer sister is CQC inspector for Manchester and the home was given 8 weeks notice prior to inspection . Also the reviews posted care home.co.uk were wrote by senior to mislead people.

The worst home in Salford place run down we had to take my mother in law out of here to abuse from carer dragging residents out of bed at 4.30 in the morning. Also forcing my mother in-law to get undressed for bed at 2.30 in the afternoon by senior staff like senior initials jP Reported to manager initial EW this manager is disgusting and unprofessional. The owner does nothing as he scared of the manager. My mum now in another and is loving life again .

Having worked in this horrible home I can't believe I've just seen, one of the residents who is 102 year old be used to promote this vile home in which staff verbally abuse and neglect their residence. The manager has used this resident to obtain PPE because she never orders it and the owner is to tight to buy it. Disgusting behaviour by this home .

Have had to deal with the manager Gemma, incredibly rude

Shocking home, unprofessional staff and the CQC classed it as good but good doesn't mean their not been issues just means not inadequate but this also doesn't mean anything OK at the home as they were given 8 week notice prior to visit, my mother in law was abused in this home verbally.