T H Baker

Wanted to say thank you to the young gentleman I saw in Bakers today. Disappointingly, the ring which I brought in on behalf of my friend proved to be synthetic and worth very little, but the kindness and courtesy I was shown helped me feel less uncomfortable than might have been the case. The original owner was under the impression that it was a genuine piece and left it to her friend thinking it was a generous bequest in appreciation of all the kindness she received.Ive advised her of the outcome of my visit but am very grateful to the young gentleman concerned. Thank you. Nigel Marsden.

We called into the Shrewsbury store yesterday Sunday 29th of May to get a watch strap adjusted. I didn't buy the watch from this store, we we're made very welcome by Sara the Manager and another store assistant. In fact we ended up buying a beautiful diamond ring from them. The service was excellent and we would definitely recommend this store.

We visited the Shrewsbury store today to purchase an item we had viewed online.The assistant Ritz provided excellent customer service. She was friendly efficient and very knowledgeable. She is an asset to the store and Would definitely return again. again.

Bought dreyfuss watch from this store, worked poorly from start and then stopped working all together, despite contacting numerous times store did not respond. Save yourself and buy from reputable store

The best customer service ever, the ladies goes above and beyond to help find your perfect gift. Even if it’s not in store their online selection is spectacular. Ordered in store within a few days. Thanks you Sara and your team.

We bought our wedding rings from TH Baker and had excellent customer service while we were there. We both found second hand / vintage gold bands we were really happy with. We also had one resized which was done really quickly. Thank you!

Staff were very attentive but not pushy. Made to feel very welcome even if not buying anything. A very good collection of used second hand jewelry at reasonable prices.

Wanted to treat myself to a new classy watch and was absolutely delighted with the service that I received from all the staff but in particular from Sara and Fred. There is a huge range of watches to choose from and I am delighted with the Oris Diver’s 65 that I bought.

They have an excellent selection of watches and gents accessories. The staff are always very attentive and obviously very knowledgeable when it comes to the products that they sell.