Willowbrook House Nursing Home
35 Reviews
- Friday9 AM–5 PM
- SaturdayClosed
- SundayClosed
- Monday9 AM–5 PM
- Tuesday9 AM–5 PM
- Wednesday9 AM–5 PM
- Thursday9 AM–5 PM
About the Business
Willowbrook House – Your home in our care |
Contacts
Call Us
+442920817700
St Arvans Cres, St. Mellons, Cardiff CF3 0FD
Hours
- Friday9 AM–5 PM
- SaturdayClosed
- SundayClosed
- Monday9 AM–5 PM
- Tuesday9 AM–5 PM
- Wednesday9 AM–5 PM
- Thursday9 AM–5 PM
Features
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Recommended Reviews
Stephen Jones
21.03.2024
Willowbrook House Nursing Home
How indescribably inhumane to refuse use of your defibrillator to a dying 43 year old heart attack victim because it wasn't for 'public use'. (DAILY TELEGRAPH 25.10.21)
Aiden Bora
18.02.2024
Willowbrook House Nursing Home
Dont get a heart attack outside on the street, as staff wont lend the defib WHICH IS FOR PUBLUC USE TOO. Shame on YOU
Jonathan Bell
19.01.2024
Willowbrook House Nursing Home
My experience with this care home was very poor, they took my mother who had advanced dementia, but then claimed they couldn't support her needs, she tried to get out of bed and was vocal, a second care home provided all the care my mother needed, with no issues? The thing that really annoyed me was they didn't allow us any time to find a replacement care home but claimed my mother had a temperature, resulting in my mum being in A&E for a week, while the social services found her a new one, the doctors found nothing wrong with her? I have doubts about the priority of this home, but found that other homes do prioritise care.
Mike Briggs
17.01.2024
Willowbrook House Nursing Home
Sad to read the previous 1 star reviews. It is sad, but this care home really is great. From what I have seen, the staff are superb. They are very polite, patient, very thoughtful and loving. At the time of this terrible situation, they were probably just following laws" and were worried about getting into trouble. You can't blame the care home for it. Today
G Hurley
30.12.2023
Willowbrook House Nursing Home
Amazing care. The staff are so kind and the food is amazing. Short of being at home, my mum could not be in a better place. Brilliant.
Stephen Hitchen
27.12.2023
Willowbrook House Nursing Home
Staff on willow 2 were absolutely brilliant, our mother was a resident for 5yrs and was treated with the utmost respect. Same was true of my brother and I, we were treated superbly over the years, we got to know them very well.
Margaret Heath
27.12.2023
Willowbrook House Nursing Home
Lovely home staff are lovely very caring my auntie is there are they are lovely to her
David
25.12.2023
Willowbrook House Nursing Home
Guy keeps screaming help me help me argh argh argh argh all day long every day it's honestly becoming a nuisance for the people that unfortunately have to live near the care home I live three streets away and it's driving me insane. They clearly don't care. I understand it's dementia but at least do something ffs
Heather Pacheco
19.12.2023
Willowbrook House Nursing Home
Amazing nursing home, my family member have been living there for 7 years.It has open visiting hours (except during Covid). My family member is always spotlessly clean as are all areas there.She was kept free of Covid thankfully.The best nursing home I have ever come across
Deri Baker
17.12.2023
Willowbrook House Nursing Home
Absolutely shocking establishment. Just finished reading a news article about how this care home" caused the death of another woman by refusing to give out the PUBLIC defibrillator to her daughter. Who had rushed to come get it while her mother was unresponsive on the floor. The daughter was told by the paramedics over the phone to come get it
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St Arvans Cres, St. Mellons, Cardiff CF3 0FD
Willowbrook House Nursing Home