Cheshire Dental Centre

Cannot fault the dentist or dental hygienist. I do however think the company is greedy. A friend changed from private to nhs at this practice. I asked the receptionist if they’re taking nhs clients, she said yes but I cannot move to nhs as it’s company policy. I said to her we are all entitled to nhs, and I also argued that she doesn’t know my personal situation, I could’ve lost my job or anything. She put me through to the manager but they just kept repeating about it being company policy. I’ve spent thousands at this practice and I was with denplan, so I think they just didn’t want to lose a private client as they don’t want to lose a private client who is a ‘cash cow’.

I was happy initially with the treatment up until I asked for the brace to be removed. Upon exit I was told at the reception desk that I would have to pay £350 for a retainer. After being presented with the card reader I explained that I couldn’t make the payment at that time. I was then told that they couldn’t book me an appointment to have the brace removed if I didn’t purchase the retainer. Eventually they did agree to remove the brace after I followed up with a phone call

Would highly recommend this practice! I've wanted my teeth straightened for years (my top arch were extremeley crooked) and thanks to Bijan my teeth are now perfectly straight, and it only took 5 months! I never expected them to look as good as they do as they were so bad beforehand, thank you Bijan!

After visiting other dentists and constantly told my teeth would never be fixed, I reached out to here and have had an amazing experience from the very friendly staff who have the customers best intentions at heart, but mostly the incredible work they’ve done in transforming my smile! Although sometimes late they would always go out their way to help and compromise, and very flexible and easy. Most definitely recommend anyone looking to change their teeth to reach out to here.

Excellent, professional and friendly local dentist in Crewe.I've just had a general check up followed by teeth whitening .The staff we're very friendly and being a nervous patient they put me at ease the moment i entered the waiting room.They even have parking which is a plus point especially in Crewe.Would definitely be going to see them again for future check ups.

They are fantastic, managed to get an appointment the same day. My son had to have a tooth extraction due to a big tooth pushing a baby tooth out. He has autism and the dentist was so good with him, he explained everything that he was going to do, showing him the equipment he was using and how it worked. My son was really nervous before but he was put at ease by the dentist and assistant very calm manner. Will definitely be going back and would recommend to anyone looking for a dentist. Parking on site was a bonus.

The practice cancelled my NHS appointment in May2020 by text message (a half written one) because of covid government advice.On the half written text they sent me it said they would contact me to arrange a new appt. Almost 2 years later in June 2022 (they said they contacted me before that but I have not received and email or text or phone call from them) they contact me by phone to arrange an appt, so I did upon agreeing with the person that made the appointment with me there would be no charge for my filling as I had previously already paid the NHS band 2 payment.I get there and I’m told they want me to start all my treatments from scratch NHS Band 1.I said no, I’ve already paid a Band 2 as I was meant to be having a crown next. I didn’t have any treatment as they had to speak to Emma C who is the the manager there.Then I decided to put my complaint on an email in writing awaiting a response. The response from Emma C was that now all of a sudden I’ve been thrown off the NHS list and would have to go private. Livid isn’t the word! That’s a very shoddy way to run a business. If I could give 0 stars I would and I’ve never left a bad review in my life.

I recently visited Cheshire Dental Centre and Emma, Steph and the team there took incredible care of me. They made me feel very welcome and very much like i belonged there. Their care of attention to detail and their high standards really shine throughout the practice.

Usually very fast in getting me appointments, no waiting weeks on end for them to see me. Always been so helpful with any problems I’ve had and fixed the issues right away. Bijan is always great! Thank you.

just finished treatment here. I had an overlap on my front teeth which really bothered me so I found this clinic on Groupon. I had clear braces for a few months and the change in my teeth and also confidence is remarkable. really pleased with the results, costs and service. would recommend.