Willenhall Dental Care

We had initially gone to Dr.Sharon for my child’s regular dental checkup and she made my child feel very happy about future visits :). When I went in for my consult, I was quite scared of getting a shot in my gums, and it had been quite a while since my last dental consult. She was very understanding, patient and she is extremely competent professionally - I did not feel a thing when I actually got the shot. She is very friendly and prioritised my comfort over everything else during the appointment. I would highly recommend her.

Absolutely worst dentist I’ve been to. Was told that I need 2 fillings, don’t cope well with having needles, got referred to the hospital to have gas. The referred later never showed up. Was asked why I didn’t go to the appointment and said I didn’t receive a the letter or phone call. He didn’t seem to believe me. I suffer with autism, adhd, anxiety, and health anxiety told me bluntly that I could lose the tooth. He tried to manipulate me into having it done there. Left me in a tears, state of panic and destress to the point I had a panic attack. Spent the rest of the day worrying. Absolutely no empathy in him and clearly not trained to deal with people with special needs, would not recommend. If I could give it 0 stars I would. Going to find new dentist.

Fantastic service at this dental surgery. From registration to appointments for myself and my two boys. I am an anxious patient and Dr Sharon as well as Dr Michael have been fantastic. I had an extraction and they were great at making me feel comfortable. It hasn’t been the easiest healing process and both drs have been superb in making sure I have some guidance either by phone and being seen to when necessary. Highly recommended.

The reception was good but what I don't like was that on seeing the Dentist, the teeth inspection was done in a rush, I paid to have a good service but was hurriedly attended to within 10 to 15 minutes. There wasn't room for the Dentist to let me explain the major issue I had, as up till now the issue got even worse. I am not satisfied, and intend registering at another Dental Service.

I walked in on 28 March 2023 to request to get registered and book an appointment. There were 2 girls at the reception.In response to my request, the girl who was sitting at the left (Asian girl) told me that she needs to speak to the practice manager to confirm whether it she is okay with registering me first and she will get back to me. I asked how, and she took my number and wrote it on a pink-ish post-it slip of paper.(update 3 weeks later no call-back). They didn't want to register me a black African person and I could feel the vibe that I was not wanted.Who says I will speak to the practice manager to see if it's okay to register you?" I believe they did so because they stereotyped me and wanted the most civil and damage-free way to dispose of me. The racial prejudice was very subtle.I have worked in offices for over 16yrs and I know well how people can chin someone off in a closet manner. "We will call you back" is one of the nice tactics. It's the nature of my profession to follow this things up

What an amazing dentist! I am a nervous patient, with sensitive teeth, so have previously dreaded getting any dental work done. I've had a crown fitted and a large composite filling put in, and my experience has been incredibly positive. The dentist is patient and reassuring, explains everything, keeps checking that I'm OK and is efficient and honest. The team are fantastic and the centre is very well run. I would recommend this dentist highly.

Willenhall Dental Practice deliver on every aspect of quality care. My three children went for their check up and despite have a nervous child, the dentist was so patient, took the time to build a rapport with my son and the check up was so calm. Professional, personalised and quality dentists. We wouldn’t go anywhere else.

We went to register and when they saw that we are of another nationality, they very subtly found excuses that they are not registering at the moment. very unprofessional

So very saddened to have to write this review. We have been attending this dentist since our son had turned a year old. For the first 5 years we couldn’t have praised this dental care enough. However, after this time the care for patients had declined. Sharon was our family dentist then furthered her career in Aesthetics, then we were being seen by her husband. Needless to say the care declined from then. Sharon’s attitude changed towards us in what sounded like she was belittling us. We had an appointment booked in the holidays for the whole family, however my son’s conditions had changed since his last visit whereby he has been diagnosed with Autism. So I rang the receptionist in the morning to advise this of my son to which she replied “if your son doesn’t open his mouth we would have to get him seen by someone else!!” My heart sank after hearing this as my son was already anxious to visit the dentist but had become used to visiting here. I informed my husband and we agreed to leave this dental practice for another one. So I called the practice back to cancel the appointments and advised we would do somewhere else. Almost an hour later I received a phone call from the dentist offering us an appointment the following week with Sharon, I advised we would be unable to attend this. The receptionist put me on hold and then Sharon came on the phone.She told me she has come into the surgery especially with her children to speak to me. I could hardly get a word in edge ways as she continually spoke about how she deals with aesthetics now and that till her kids have reached the age of 18, that is her priority!! I calmly said to Sharon that this conversation is unnecessary and is getting us nowhere. I have no idea why I was spoken to in this way, and why she gave a breakdown of her life. I mean to have a meltdown on the phone to a client from your dentist is unheard of. I would avoid this dentist at all costs, especially if you expect to be treated with care and respect.