Elite Audio

Cannot fault their service, advice, product quality etc. Without doubt these guys offer some very high end audio and this come at a price so it would be fair to say one would expect exemplary service however, having just bought an ex-demo amp from them at what I felt was a good price including a trade in for my 2 year old amp of lower standing but still classed as good quality audio. From the moment I sent an introductory email explaining my current system to a follow up email from Mark the company owner which then went to a call that lasted 30 mins going over every detail of what I was looking for. Simply first class. ended with me buying a new amp unseen, unheard which is very unlike me but you have to trust them and so glad I did.

Only problem, it's too far away from me, in Manchester

Helpful staff and nice interior plenty of choice good selection of second-hand products too

I have dealt with many hifi shops over my years chasing my perfect system, finally I have found one that is not only competitive in pricing but elite audios knowledge of their products and service is unsurpassed.They have been an absolute pleasure to deal with and have assisted me to get even closer to realising my perfect system.Thanks guys.

Mark and Rachael are truly amazing. i have bought my entire loom/stereo setup from these guys . Their service quality is simply the best i have seen in my experience .Thank you Mark for your suggestions which resulted in my sonic nirvana

My experience with Elite Audio was through ebay (EliteAudioLtd), where I bought a Naim DAC V1 from them. I'd been after one for a while (they're no longer in production) and the right one came up, with a guarantee offered.Unfortunately after a couple of weeks the unit developed a fault, and I got in touch with Elite Audio, who were brilliant. They quickly arranged for the unit to be collected and sent it for repair, and then got it back to me quickly when it was fixed.I'd have no issue dealing with these guys again, their aftersales care was great.

I've been dealing with the Team at Elite Audio for about three years now.Anyone can stock a bunch of high end gear and sell sell sell.However, these guys know their business inside out. They value customers and take the time to understand what you want within the budget range that suits you.Fantastic service all round. Just wish they were round the corner from me....

The best customer service I have EVER experienced. Nothing is too much trouble for them and the after-sales service is simply outstanding. Superb hifi shop. Second to none.

Elite Audio are more than just a great seller and I will explain why I can't recommend this business enough and why you shouldn't hesitate to purchase your next piece of audio equipment from them. My experience was through eBay where I purchased a preowned set of speakers that I have always wanted to own. Everything was very easy with the purchase and they arrived as promised nicely boxed and palleted. Unfortunately while listening to some music I could tell there was some vibration with one of the panels and I informed Elite Audio of this. Without hesitation they spoke to PMC regarding a repair and arranged to have my speakers collected and sent for testing and repair. PMC had reported back both panels could do with replacing and Elite Audio gave the go ahead to have both replaced at a cost to them. This was explained to me that they were honouring the warranty given at the time of purchase and they kept me informed every step of the way right up to be delivered back to me. This is rare to see, a lot of companies are your best friend when selling you something but when aftersales is involved it really shows the quality of a business when they remain your best friend to sort out any issues and at a cost to them. I now have my speakers back and they are perfect, I couldn't be happier. I want to say a massive thank you to the Elite Audio team, the members I spoke with regularly, Martyn, Barry, and Andrew. Thanks again guys, you're the best.

I'm a recurring customer at Elite Audio. The way this company treats its clients should be taught in schools. The prices are good, the quality of the products is perfect, the service is wonderful. Special congratulations to Mark for putting together such a consistent, well-trained team of great people.