Centurion Claims Management - Loss Assessors

We used centurion claims to deal with a recent fire we had never heard of the company, so we decided to check them out. And decided to use them that was the best decision ever .kieran was our representative for the company, and we could not fault him. He was Fantastic he dealt with all the insurance issues and took away a lot of worries and stress at a difficult time he was very professional and great to talk to and sorted everything with Ross the builder also a great company who did a fantastic job with the new kitchen we could not fault kieran at centurion claims and would highly recommend this company for a great job thanks kieran/ ross and his team best wishes Paul and gillian

I have lived in my house for over thirty years and never had a reason to claim house insurance. So when I had a fire in my kitchen this year I was not sure about how to make a claim.The morning after the fire a representative of Centurion visited me and explained the services they provide. Being unsure I said I would get back to him. I knew friends of mine had had a fire a few years ago and they had been helped. I contacted them and it turned out that they had used Centurion. They told me they would recommend them unreservedly.I got back in touch with Centurion and their representative Craig came out to me a few hours later. I was really please as he took over making the claim to my insurance company completely. He phoned them up and knew exactly what need to be said. All I had to do was give my permission verbally over the phone for him to represent me. It was as simple as that.Kieran was on hand if I needed any advice and he was with me to support me when the insurance company representative visited to view the damage. He gave me a lot of advice on what I should claim for and things I would not have thought of.Once the insurance claim was approved Centurion arranged for cleaning of the house and the removal of items damaged beyond repair. They brought in a builder who made good the damage. My furniture and personal items were held in storage for me throughout.Everyone was very friendly and helpful. They made a very difficult time more bearable.I am very satisfied with Centurion and would recommend them to anyone needing their services.

We were uncertain about using a Claims Management company but we were very pleased that we chose Centurian to manage our insurance claim.Keiran explained what Centurian would do and the details of how it would be managed. He arranged for:1 An independent assessor to determine the damage and the losses and prepare a schedule of remedial works.2 ServiceMaster to document and dispose of all the damaged items from the fire.3 Managed the discussion with the insurance company and their Loss Adjuster.4 Appointed a builder to demolish and rebuild the damaged garage and restore the electrical supply to the home.5 Arranged initial cleaning to reduce the impact of smoke in the home.The remedial work was undertaken within the anticipated timescale and we were very happy with the tradesmen that carried out the work and the high standard of their work. They were polite, clean workers and kept us informed. They respected our feelings and worked in a co-operative manner. We were very pleased with the end result that followed from a disastrous fire.A fire in the home is an emotional time and we felt stressed but with the help of Keiran and the team of builders we were supported throughout the process.We would thoroughly recommend Centurian Claims Management to others.

We cannot express how grateful we are for the exceptional service provided by the loss adjudicator company. When our home was damaged by fire, they stepped in and handled the entire insurance claim process with professionalism and expertise. Their team not only eased the stress of the situation but also ensured that we received a fair settlement from our insurance company. From start to finish, their communication was outstanding, and they guided us through every step. I highly recommend this company to anyone facing a similar situation – they truly made a challenging time much more manageable. Thank you to everyone at Centurion Claims.

110% recommend Centurion Claims they where very helpful every step of the way with the claim i had for my house fire. Kieran was fantastic in helping out in any way he could, nothing was too much trouble and he made me feel fully reassured at a very stressful time. Also was kept up to date on everything promptly by Kerry who always let me know information as soon as it was available and again always was very helpful. I would give 6 stars if I could, a great service.

I can’t thank the team at Centurion Claims enough. Kieran and the team were an invaluable asset throughout the whole process after the traumatic events of an attic fire. No question, however small, went unanswered. In such a stressful time we are forever thankful we had the team behind us to build/repair and deal with the all insurance issues. Polite, caring, understanding and efficient. Would highly recommend. We can’t thank you enough.

We had a terrible time dealing with our house insurers and their loss adjustors when we experienced 3 water escapes in 15 months. It was probably the most stressful process that I had evver experienced especially when the Insurance reps do every thing they can not to pay out. I contacted Centurion Claims Management and spoke with Kieran, who took my call at the weekend whilst on holiday. He sent one of his guys to see me on the sunday morning and we agreed that Centurion would represent our interests when dealing wth the insurance company and their loss adjustors.I wish we had signed them up at he start of the claim as they have been classy and professional dealing with the process and they managed to obtain insurance payour 10 x more than the original offer that I had.If you haver a home insurance claim I strongly recommend you contact Kieran at Centurion Claims Management before calling the Insurance.By the way It did not cost me a penny so Call Kieran to find out why!

After a very stressful, damaging and near life taking fire, Centurion were on hand to help. With Craig's warm and sympathetic nature, I was put at total ease from the get-go. Add to that Kieran and the support team's efficiency and professionalism they handled everything, and I mean EVERYTHING. They took away a lot of my stress and dealt with all the things I didn't even think had to be done. Always at the end the phone, they've felt like family. Look no further for your Loss Assessor, you'll need one and you need Centurion.

We discovered that we had been subject to a major water escape from a burst pipe in our loft - bringing down several ceilings, and causing major damage to our property whilst we were away on holiday.Having worked in the Fire Service and advised other people in similar circumstances I knew immediately we needed a Loss Assessor.It was out of office hours when I started making calls to several companies and the only person who picked up the phone was Kieran. He was friendly and informative and gave us exactly the advice we needed at what was an extremely stressful time for us.We agreed for Centurion to act as our Loss Assessor and Kieran was always available either in person or by phone / email throughout the process - with friendly backup always available in the office.They guided us through the claims process from initial meetings with the Loss Adjuster acting for our insurance company to organising rented accommodation, storage facilities, drying equipment, Building Surveyors, and the tendering process for Builders.They talked us through exactly what we were entitled to claim for and compiled lists and photos of all our damaged contents to allow us to make a successful claim.We were out of our property for 10 months whilst drying out and major renovation works were completed - but we now have a beautiful house back.During the renovation works we wanted to make a few changes that Kieran helped to arrange with the Builders without incurring any additional costs - so that on completion our house is better than before.We could not have achieved such a successful outcome without Centurion and we have no hesitation in highly recommending them to anyone who needs assistance in dealing with a large insurance claim.John (Lancashire)